Cancelling a trip due to a Major Disruptive Event

If you need to cancel because a large-scale event at your destination prevents completion of your reservation, we can help:

Read our Major Disruptive Events Policy to understand what's covered.
Check the reservation details page to see if your stay or experience is eligible. In some cases, you may need to contact us to determine eligibility.

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Guest
Major Disruptive Events Policy
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il…
Guest
Find your Host's cancellation policy
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
How cancellations work
Sometimes things come up and you have to cancel. To keep things running smoothly, here’s how you can cancel a reservation.

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