HOST PROTECTION

Host with confidence

Hosts of homes are protected with up to $1,000,000 USD property damage protection and up to $1,000,000 USD liability insurance.

Hosts of homes are protected with up to $1,000,000 USD property damage protection and up to $1,000,000 USD liability insurance.

Protection for every host. Every listing. Everywhere.

Protection for every host. Every listing. Everywhere.

Available to hosts globally*
Protects hosts from check-in to checkout
Unmatched in the travel industry

*Doesn’t apply to hosts who offer accommodations through Airbnb Travel, LLC, hosts in mainland China, hosts in Japan, or hosts of experiences.

How Airbnb hosts are protected

Airbnb's Host Guarantee

If a guest damages your place or belongings during a stay and is unable or unwilling to reimburse you, you may be protected with up to $1,000,000 USD property damage protection. 


Airbnb's Host Guarantee may protect:

  • Damage to your place caused by guests
  • Damage to your belongings caused by guests
  • Damage caused by a guest’s assistance animal

Host Protection Insurance

In the rare event someone gets hurt or their property is damaged during a stay at your place, you may covered with up to $1,000,000 USD primary liability insurance. 



Host Protection Insurance may cover:

  • Your legal responsibility for bodily injury to guests or others
  • Your legal responsibility for damage to property belonging to guests or others
  • Your legal responsibility for damage to common areas, like building lobbies and neighbouring properties, caused by a guest or others

We're here to help

Identity verification

You can require that your guests go through identity verification before we confirm their booking. Guests may need to submit personal information for Airbnb to verify, like an official government ID.

Secure communication

If an incident occurs, our messaging platform lets you communicate with guests and resolve issues. If a resolution can’t be reached, Airbnb will guide you through next steps.

24/7 support

If something happens to you, your property, or your guests, our global Community Support team is standing by.

Having the Host Guarantee gives us peace of mind, because accidents can happen. Having your back covered puts you much more at ease.
Having the Host Guarantee gives us peace of mind, because accidents can happen. Having your back covered puts you much more at ease.

Silvia and Mateo, hosts in London

Silvia and Mateo, hosts in London

Having the Host Guarantee gives us peace of mind, because accidents can happen. Having your back covered puts you much more at ease.
Having the Host Guarantee gives us peace of mind, because accidents can happen. Having your back covered puts you much more at ease.

Silvia and Mateo, hosts in London

Silvia and Mateo, hosts in London

Your questions answered

What is the Airbnb Host Guarantee?

The Airbnb Host Guarantee provides protection for up to $1,000,000 USD to a host for damages to covered property in the rare event of guest damages above the security deposit or if no security deposit is in place.

The Host Guarantee Programme doesn't cover cash and securities, collectables, rare artwork, jewellery, pets or personal liability. We recommend that hosts secure or remove valuables when renting their place. The programme also doesn't cover loss or damage to property due to wear and tear. Learn more

What is Host Protection Insurance?

The Host Protection Insurance programme provides primary liability coverage for up to $1,000,000 USD per occurrence in the event of a third-party claim of bodily injury or property damage related to an Airbnb stay.

This coverage is subject to a $1,000,000 USD cap per listing location, and certain conditions, limitations, and exclusions may apply. Learn more

What’s the difference between Airbnb's Host Guarantee 
and Host Protection Insurance?

The Host Guarantee and Host Protection Insurance programme are two separate programmes that Airbnb offers to help cover hosts in the event of damage or injury.

Host Guarantee: Airbnb's Host Guarantee is designed to protect hosts in the rare instance of property damage to their own possessions, unit, or home by a guest staying in the space. The Host Guarantee is not insurance and doesn’t replace your homeowner’s or renter’s insurance.

Host Protection Insurance: The Host Protection Insurance programme is insurance, and is designed to cover hosts in the event of third-party claims of bodily injury or property damage. The Host Protection Insurance programme is available to hosts regardless of their other insurance arrangements, but will only act as primary insurance coverage for incidents related to an Airbnb stay. Learn more

How do I request reimbursement under the Host Guarantee?

Often hosts and guests resolve issues on their own in our Resolution Centre. If you haven’t already, first contact your guest to notify them of your complaint and submit a payment request in our Resolution Centre.

If you can’t resolve an issue with the guest: First, please familiarise yourself with the terms and conditions of the Host Guarantee. Note that requests must be submitted either 14 days from the guest’s checkout, or before the next guest checks in, whichever is earlier. Learn more

How does homeowner's insurance work with Airbnb?

Airbnb’s Host Protection Insurance will act as primary insurance and provides liability coverage to hosts and, where applicable, their landlords, subject to certain conditions, limitations, and exclusions.

If you have questions about how this policy interacts with any homeowner’s or renter’s insurance, you should discuss your coverage with your insurance provider. Some policies protect homeowners and renters from certain lawsuits that result from injury to a visitor, while others do not. It’s always a good idea to let your insurance carrier know about rental activity in your space even though liability arising during an Airbnb stay should be covered by the Host Protection Insurance policy. Learn more

What is Experience Protection Insurance?

Experience Protection Insurance is primary liability insurance coverage for Experience hosts’ liability to a third party in the event a guest or other third party suffers bodily injury or property damage during an experience. The coverage is for up to $1 million USD per experience, and coverage eligibility depends on the type of experience. Guests are subject to a separate $1 million USD aggregate cap during the policy term, and certain conditions, limitations, and exclusions may apply. Learn more

Ready to start hosting?

Ready to start hosting?