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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    What if a host asks me to sign a contract?

    Some hosts require guests to sign contracts or rental agreements. If they do ask you to sign a contract, they must disclose this requirement and its terms prior to booking.

    If you’re not comfortable with the contract, you may want to discuss your concerns with the host or find another place to stay.

    If your host asks you to sign a contract that you weren’t notified about before you made the reservation, you can decline to sign the contract and ask your host to cancel your reservation instead.

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