There are indeed six bedrooms, four inside the property and two out-bedrooms just right next to the kitchen (one room with two beds)- so there are seven beds in total. We'd tried to call you many times to tell you that the same key to get in to the house would also open the out bedrooms (which you couldn't find). I had also texted you to let you know that it worked on the same key so I don’t understand why you couldn’t get into them, after your stay we have opened them as usual and there was no sign of malfunction. Our previous guests have never had a problem finding/ opening them. Anyway we couldn't get hold of you to give more instructions.
- The food in the fridge belonged to the cleaners, they brought it with them to cook lunch. It wasn't at all rotting. They just didn't have time to cook lunch as the previous guests left a big mess. We had also sent you a message through Airbnb about this prior to your arrival after they told us about it. However I will take full responsibility for this.
- I can’t see where the photo that you said where food was found. It looks as though it’s between the wall and the headboard? We had checked after you moved out but didn’t find food anywhere else.
- We had found one beer can sitting on the fire place mantel. This is our fault so please accept my apologies. I have told the cleaners to be more careful next time.
I’m sorry we have let you down. The guests who checked out before you were very irresponsible, they had a big party and did not clean up at all. Our cleaners had to work extra hard to have it ready in time. It’s a big house so they obviously missed a few things.