I am disappointed you did not take responsibility for, luckily, what was only temporary damage.
Perhaps it was your partner who created the 1" white stain on an antique oak dresser, below where the prints were laying, and maybe it was him that had wiped a shoe on the white towel, leaving multiple streaks. Thankfully, I was able to bleach the towel after the first washing did not remove the streaks, which was when I discovered it and called you.
My goal in making the call was to call your attention to both of the above, so that in the future you both could be aware of, and prevent future occurrences. Better outcomes that way, all the way around. All the best to you, Becca