Self check-inEasily check yourself in with the lockbox.
Lovely flat with a green outlook both to the back and front. Easy access to the cycle path network which takes you to Victoria Park, Botanic Gardens, Leith, the Shore, Stockbridge, Newhaven. Various bus stops close by for the city centre.
Laptop friendly workspace
1 double bed
No parties or events
Check out by 10AM
Self check-in with lockbox
This apartment leaves a lot to be desired. The key box for entry is fifficult to find if you arrive at night. The flat is very very cluttered and there are personal effects and toys everywhere. The lock on the main door into the aparment is very difficult to use and should be …
Response from Ellen:
I was very surprised to receive this review and one star seems pretty harsh. I don't actually understand why you didn't tell me how unhappy you were, if you would have I could have possibly done something about it. Instead when I messaged you to ask if everything was ok your response was "all is well thanks". I rent the flat out all the time and I have never had anyone say that they had difficulty finding the lock box and I personally can't see how I could make the description any clearer , plus if you had contacted me I could have sent my neighbor down to help. I can see this is your first time using AirBnB and I am sorry you had a bad experience, however in my opinion AirBnB is meant for people to rent out their home to visitors so obviously my "personal effects" will be in the flat and yes I have a two year old daughter, so her toys will also be there. The way I see it AirBnB gives visitors the chance to experience staying in a residential area where "normal" people live and it is not meant to be a hotel. So far everyone actually liked the fact that it's my home. I appreciate that everyone might look at this differently and I will take this away and change my description to make it clear that my belongings will remain in the flat. In regards to the key I would have appreciated it if you would have let me know about your issues at the time and I could have given you a different set of keys to try. Again you are the first person to have problems with the door, but I will double check it and make sure the next couple of guests can open the door without a problem. I hope you had a lovely time in London.
Response rate: 100%
Response time: within a day
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