An ideal 3 bedroom home in Haumoana that is perfect for families, couples and Groups of friends. A comfortable lounge area with a wood fire for those cosy nights, (wood provided) and a dining area that seats six. Perfect outdoor living.
Laptop friendly workspace
Not suitable for pets
No parties or events
Check-in is anytime after 4PM
Check out by 11AM
Self check-in with front desk/doorperson
Good house and would recommend the space but don't book via Airbnb as isn't managed by this host, instead wanted us to phone someone else who then wouldn't give details until night before so not good for international travelers would only suit local travellers. Never told any ch…
Response from Wendy:
I am the host but as I am based in Australia, I deal with all emails and bookings and my Mum looks after the guests. We have been holiday letting the house like this for ten years and have never had a problem with international guests or local guests. We always give the details of entering house the day before via the guest calling the number provided. Crystal contacted me four days before and I gave her the same response that I give all guests on the same day she asked. She let me know that she wanted a mobile number or email and I gave her this the same day she requested also. Sorry about amenities but again this is the first complaint about this. Did not realise that checkout time was not listed and this has been rectified, but 11am is a pretty normal time for checkout with most places, and she never asked either. Cleaner was grumpy as she saw someone leave the property with the vacuum cleaner (she is also family so looks after the place as her own) The man with said vacuum cleaner was also very grumpy about this as he was cleaning his car, they could of parked in the property or spoken nicely with cleaner. Easily rectified with some communication. Mum did try and call her but did not answer, they were not at the property when cleaner arrived. Sorry about loud music, we have never had complaints before but also have no control about other houses in the neighbourhood.
Response rate: 100%
Response time: within a few hours
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