Just tucked away from the main tourist areas. Our natural and quiet apartments are located in the heart of Chalong near the Phuket Zoo and just five minutes from Chalong Beach.
No parties or events
Not safe or suitable for children (2-12 years)
Check in is anytime after 2PM
Check out by 12PM (noon)
1 night minimum stay
We had troubles contacting the host. We messaged Thierry before our arrival (both via Airbnb and phone) but we didn't get any answer. Luckily there was a travel agency across the street where we got the keys. The personnel was very helpful there. The apartment was quite clean and looked just like in the pictures but there was a mild smell of mold. The roof-top pool was great!
The flat at Chalong-Mansion from mid. October till mid. November was a dream. I can guarantee your expections will top, once there… Acutally I planned some training-weeks for my Muay-Thai, but after I manly was enjoying the good life on Phuket island. To the location, the flat is based in a calm thai area and is centered in Chalong Meung district near the main-road. You have a few supermarkets, restaurants, laundry-services etc. very close to your apartment. The terrace got a renovation in autumn, so the clean pool and some gym-equipments are available incl. a view over Chalong. The best at all for my stay was the people around… The kind owner Thierry has a nice office near the flat, so if you need a reommendation or help – you always get what you want. I had the luck to meet „Pim“, a lady who works at the owners company and really, she made my stay perfect. I fit was an address where to get certain stuff, food, drinks – she knows it, if you did need to get something arranged like a taxi, day-trip to island, scooter – she has the best price and recommendation. Summarily: clean, new/renovated, big flat with everything need in and outside the building. I will return for sure and I already miss the people around Chalon. Have a nice stay at Chalong Mansion and enjoy!
I did not inform host of arrival time, so expected to wait, but after arrival could not contact host at all. Host is using a travel agency to handle check-ins, the phone number provided goes to their landline, but they were also having trouble getting in touch with the "boss". After 15 minute wait I was taken to the room, it was clean and well decorated, but had a strong mould odour and I asked to change. Agency girl said that she does not normally handle the accommodation and could not contact the boss to find out if there were any more rooms available. I also tried to call the "boss" (after being given another number) to ask for room change and tell them about my early checkout the next day, but couldn't get through. I left early the next morning (5:30am) but didn't have anywhere to put the key because door must be locked from outside and agency was closed, so posted it into drawers at door of agency and immediately sent message to inform host. Got this response: "Why You dont tell on arrival your departure Time why You let All open electricity And air condition Thanks but i Will never take your booking again" All lights were turned off. I did forget to turn the aircon off, and have offered to compensate. I definitely have to take some of the blame for the issues, and I think if guests get one of the upper floor rooms, then mould smell may not be such an issue (I was on bottom floor). If can escape the mould and you inform host in advance of arrival then I think things would go much better and room is good value.
Response from Thierry:
I never get the guest like that. No inform me on arrival until he have internet and after you tell you cannot contact me but you should know I live next to the office besides my phone is open 24/24 Hrs for my customer ( I am tour operator and travel agency) If my phone not work I will lose all my business !!!! Then please stop to lie. Besides you not inform any staff of me and you live without cut electricity tha mean you are rude and impolite guy I will never take your booking in our mansion.