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Newly remodeled. Kitchenette | Free Pkg | MS#1902!

Captain Cook Resorts

Newly remodeled. Kitchenette | Free Pkg | MS#1902!

2 guests
1 bedroom
1 bed
1 bath
2 guests
1 bedroom
1 bed
1 bath
HOME HIGHLIGHTS
Great location100% of recent guests gave this home’s location a 5-star rating.

Check out this newly remodeled, 19th floor studio on the quiet side of the building with a partial ocean view in the heart of Waikiki! (Marine Surf #1902)

(日本語対応可能)

Amenities

Free parking on premises
Kitchen
Wifi
Pool
Air conditioning
Cable TV

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 11AM

Availability

10 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Macala User Profile
Macala
June 2017
Great apartment, perfect location! Captain Cook Resorts were so easy to deal with. I would definitely stay here again.
Ben User Profile
Ben
June 2018
My wife and I stayed here while I was in Hawaii on work travel. They were very fast to communicate and James was very responsive and very helpful in showing us around the place. The place was very very clean and right in the center of Waikiki. Safe area, no noise from other neigh…
Matt User Profile
Matt
March 2018
Fantastic location, 5 min walk to the middle of the Waikiki beach! Great for walking to dinners, having a car was easy, nice airy condo which was clean and tidy. Everything worked and aircon worked fine, however a little noisy. Room could do with some extra blinds to make it a …
Jason User Profile
Jason
February 2018
Our plane arrived at 7am, I called the agent James and organised to checkin at 1.30pm unfortunately cleaners hadn't cleaned yet so we waited till 3pm and checked in. The place itself was as advertised the cleaners hadn't washed the bedding so we had to sleep without on the first …
Captain Cook Resorts User Profile
Response from Captain Cook Resorts:
The guaranteed check-in time of 3pm is posted in each of our listings under House Rules and under "Other Things to Note" it says: "Because a previous guest may check out of the condo at 11am the day of your arrival, the only way to guarantee an early check-in (8am or later) is to reserve the condo for an additional day." After you provided your 7am arrival flight details, our reservation agent sent you another reminder: "Early check in may not be available since there is another guest departing the same day of your arrival and housekeeping needs time to clean the room before your arrival. We'll do our best to accommodate an early check in. You can call your Property Manager after 11:00 am Hawaiian time the day of your arrival to arrange your check in time. We guarantee check-in by 3:00 pm." Our property manager did his best to ready the condo for an earlier arrival, but this was not possible since another guest had recently checked out. No promises were made, but he allowed you to store your luggage until the condo was ready. The subject of unclean linens was never reported to your property manager. We utilize a top commercial laundry service and professional housekeepers and James, like all our property managers, is available 24/7 to handle guest needs. We are unable resolve issues if they are not reported. Building issues like control of the hot water are out of our control. We did our best to take care of your family by offering you accommodations in two of our nicest 1-bedroom condos at no cost to you. We feel went above and beyond to make your stay as comfortable as possible and in addition, provided you not just compensation, but a full refund (less your Airbnb fee). Captain Cook Resorts
February 2018
Eunice User Profile
Eunice
September 2017
It's in a great location! few steps away from food and a short walk to the beach. We had a great stay here.
Julia User Profile
Julia
August 2017
My boyfriend and I stayed here for a week and loved it. Small, but had everything we needed to recharge at night before heading out each day. Clean, good location, short walk to the beach, Starbucks across the street, and good breakfast place (Heavenly) right next door. Added bon…
Captain Cook Resorts User Profile
Response from Captain Cook Resorts:
Mahalo again, Julia! Hope to see you again!
August 2017
Lisa User Profile
Lisa
July 2017
They are very professional, unit is clean and very pleasant with everything you need for a great vacation. Location is superb. Although even on the 19th floor it could still get noisy. It does smell like crab restaurant in the building so be prepared! Best place to watch Friday n…

Hosted by Captain Cook Resorts

Honolulu, Hawaii, United StatesJoined in April 2016
Captain Cook Resorts User Profile
289 Reviews
Verified
ALOHA ! E komo mai . . . and mahalo for choosing to stay with Captain Cook Resorts! Captain Cook Resorts manages over 130 privately owned vacation rentals in Waikiki (a district of Honolulu on the island of Oahu). Everyone on the fun and energetic CCR team works hard to of…
Captain Cook Resorts supports the Living Wage Pledge
People who clean this host’s listing are paid a living wage. Learn more
Languages: English, 日本語
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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