The Cwtch living area,  self catering apartment in RhayaderThe Cwtch modern Kitchen,  self catering apartment in Rhayader
The Cwtch Apartment
The Cwtch Apartment
5 guests
1 bedroom
3 beds
1 bath
5 guests
1 bedroom
3 beds
1 bath
You won’t be charged yet

Our upper floor apartment has a double and single bed ‘cwtched’ in the eaves. The original beams and pitched ceilings make it perfect for couples or smaller groups. The Cwtch welcomes an luxury sofa bed and a tasteful shower room.

Amenities
Kitchen
Internet
Family/kid friendly
Pets allowed
Always communicate through Airbnb
To protect your payment, never transfer money or communicate outside of the Airbnb website or app.
Sleeping arrangements
Bedroom 1
1 double bed, 1 single bed
Common spaces
1 sofa bed
House Rules
No smoking
No parties or events
Check-in is anytime after 4PM
Check out by 10AM

In these terms and conditions “You” or “Your” means the person named in the confirmation invoice. “We” or “Us” means Mid Wales Holiday Lets, Penygraig Partnership, Bridge St, Rhayader, Powys, LD6 5AG.

Please read these terms and conditions carefully before making your booking.

Your booking
Your contract with us will begin when we issue you with your confirmation invoice. Your contract with us will be on the terms set out in these terms and conditions.

All bookings are formally confirmed when we issue you with a confirmation email of the booking and not at the time of payment confirmation. This will all be issued by email.

You, as the person making the booking, will be responsible for all members of your party and must be at least 18 years old at the time of booking.

Payment
Payments will be made online for the full amount at time of booking securely via (SENSITIVE CONTENTS HIDDEN).

Your stay
Your check-in time is 15:00

Your departure time is 11:00

If you do not leave the accommodation by the required departure time we reserve the right to charge you a late checkout fee to cover any costs we incur.

If you leave any of your possessions behind at your accommodation, please contact us as soon as possible. We will hold all lost property for six months, after which it will be disposed of.

What we expect from you
You will be provided with a welcome pack at your accommodation that contains important information about your stay with us. Please ensure that you and your party read the welcome pack carefully on arrival. You must also ensure that you and your party familiarise yourselves with the layout of the accommodation and the location of the fire exits.

You must only use the accommodation for the purposes of your holiday. You must not use the accommodation for any other purpose, including for any business purposes.

You must keep the accommodation and its contents clean and tidy and leave them in the same condition as when you arrived.

You must not use the accommodation, or allow it to be used, for any dangerous, offensive, noisy, illegal or immoral activities. You must not cause any nuisance or annoyance to any neighbours or anyone else during your stay.

Smoking is not permitted. You and your party must not smoke inside your accommodation. You and your party must not use candles, fireworks or Chinese lanterns at your accommodation.

We ask dog Owners to observe the following rules (failure to do so may result in you being asked to leave without compensation and charged to make good any breaches).

Dogs must be under strict control at all times while in the property

The dog Owner must bring the dog’s bed or basket for sleeping in.

Dogs MUST NOT be left alone in the property or elsewhere at any time.

Dogs MUST NOT lie on beds or furnishings, and hair must be well cleared up before departing.

Dogs MUST NOT go into any bedrooms.

Dog Owners must ensure that their pets are free from parasites and fleas before they occupy the property. Failure to do so will incur subsequent charges.

Please note that if you do not comply with the standards and behaviours set out in this Section 7 we may need to exercise our rights under “Our right to evict” section.

Pricing for our accommodation
Our website will automatically populate the price of your stay. Following payment, this will be processed by Mid Wales Holiday Lets and confirmed via email. We reserve the right to cancel breaks with any offers which are not eligible or pricing is found to be incorrect.

We are not VAT registered, therefore prices do not include VAT or no VAT will be added.

All prices given on our website include all charges for water, gas and electricity.

If you want to cancel your booking
If you wish to cancel a confirmed booking you must let us know by email or in writing as soon as possible. Your booking will be cancelled with effect from the day we receive your email or written notification.

Our cancellation charges are as follows:

More than 180 days £30

180 to 60 days 35% of the total cost

59 to 30 days 50% of the total cost

29 to 8 days 75% of the total cost

8 days or less after holiday start date 100% of the total cost

If you want to change your booking
If you want to change any detail of your confirmed booking you must let us know by telephone, by email or in writing as soon as possible.

Please note that it is not possible for us to change bookings less than 60 days before the start date.

If the date is amended, we can not refund any difference in price and all special offers will not be eligible. If the cost of the new date is more than the original, full payment will need to be paid on the day of amendment. We will not charge any admin fees.

Third Party Services
As part of our Services we book or order goods or services from third party suppliers or vendors. This will apply to any activity other than the accommodation.

Please note that any booking we arrange for you with a third party will be subject to that party’s terms and conditions of business.

Terms and conditions of third party suppliers can be supplied on request.

We do endeavour to ensure that all of our partners provide their Services to the highest possible standards. We will not be responsible for any failure on the part of that third party to adequately supply the Service (unless we have been negligent in selecting that third party or placing the order on your behalf).

If we need to change or cancel your booking
We will only change or cancel your booking if necessary to perform or complete essential remedial or refurbishment works or for other reasons unforeseen at the time you made your booking which are beyond our reasonable control.

If we do need to change or cancel your booking, we will do our best to offer you a suitable alternative booking. If we are not able to offer you a suitable alternative, or if you do not accept the alternative we offer, we will refund you the total amount you have paid us for the booking.

If we do need to change or cancel your booking under this Section, 9, we will only be responsible for foreseeable losses that you suffer as a result of that change or cancellation and we will not be responsible for any unforeseeable losses you suffer as a result of that change or cancellation. A loss is foreseeable if it is an obvious consequence of our change or cancellation of your booking or if it was contemplated by you and us at the time we entered into this contract.

Maximum occupancy for your accommodation
You must ensure that the maximum number of persons occupying the accommodation does not exceed the number stipulated at the time of booking. You must not bring additional camp beds to the accommodation.

Exceeding the maximum occupancy limits can breach fire regulations and lead to extensive damage. As such, we reserve the right to require you to leave the premises (without any compensation) if you exceed the maximum occupancy limits.

No other person must stay in the property other than those noted at the time of booking.

Damage to the accommodation or its contents
If you discover that anything is missing or damaged on arrival at your accommodation you must notify us immediately on (PHONE NUMBER HIDDEN). If you do not notify us we will assume that you caused the relevant damage or loss.

You will be responsible for the cost of any accidental damage you or your party cause to the property or its contents.

You will be responsible for 100% of the cost of any non-accidental damage you or your party cause to the property or its contents. Any loss or damage caused by your failure to meet the requirements set out in these terms and conditions or in your welcome pack, will be considered non-accidental damage.

If you have a problem or complaint
If you have any problems with your accommodation, please contact us immediately and give us the opportunity to resolve it. Please contact us on (PHONE NUMBER HIDDEN) or by email at (EMAIL HIDDEN)

If you have an unresolved complaint at the end of your stay please contact us. In considering any complaint we will take into account whether we have been given the opportunity to investigate it and put matters right.

Our rights of access
Our staff or contractors may need to access your accommodation if there is an unforeseen problem, to investigate a complaint you have made, or to perform certain routine property checks. If this happens, we will do our best to let you know in advance of the date and time that we will need access.

If your stay with us lasts more than seven days, our staff or contractors will need to access the accommodation in order to perform a service clean and to change the linen.

If we do need to access your accommodation for any reason we will always try to access the property at reasonably convenient times (other than in the event of an emergency).

Our right to evict
We may terminate our contract with you and ask you to leave your accommodation immediately (without any compensation being payable) if;

We consider that you or your party have committed a serious breach of these terms and conditions;

We consider that your or your party’s behaviour endangers the safety of our visitors or staff;

Any complaints are made of anti-social or unacceptable behaviour against you or your party;

You or your party cause an unreasonable amount of damage to the property or its contents; or

You exceed the maximum occupancy limit for your accommodation.

Our liability to you
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is foreseeable as a result of our breach of these terms and conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

Nothing in these terms and conditions is intended to limit our liability for;

Death or personal injury caused by our negligence;

Fraud or fraudulent misrepresentation on our part;

Any breach of the terms implied by Section 2, 3, 4 and 5 of the Supply of Goods and Services Act 1982; or

Defective products under the Consumer Protection Act 1987.

Events beyond our control
We will not be responsible for any failure to perform our obligations under these terms and conditions that is caused by an event outside our control.

An event outside our control means any act or event that is beyond our reasonable control, including without limitation fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, strikes or industrial action by third parties, terrorist attack or threat of terrorist attack, war or threat of war, civil commotion, riot, invasion, or failure of public or private telecommunications networks.

Data Protection
We may communicate with you from time to time about our work. We will tell you how we do this on our website.

If you wish to alter the way we communicate to you at any time you can write to the address given on the website, send an e-mail to (EMAIL HIDDEN)

Governing Law
These terms and conditions are governed by UK law. You and we both agree to submit to the non-exclusive jurisdiction of the UK courts.

Discounts and offers
Discounts are only valid on new bookings and therefore the offer cannot be applied after a booking has been made.

Discounts cannot be combined with any other offers or discount.

Discounts must be booked by the time and date stipulated on the individual offer.

Mid Wales Holiday Lets reserves the right to change the terms and conditions of any offer at any time without prior notice by amending these online. Once we start an enquiry with the offer it cannot be altered or changed.

Cancellations

3 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Mohsin User Profile
August 2016
The apartment was better than what we thought it would be having looked at the pictures and the description. Rhys met us to check us in at 10:30pm, also brought in a fan later the same night to help with warm weather. He was most hospitable, was able to recommend a good spot for breakfast next day and also allowed us to check out half hour late, which helped a lot. The apartment comfortably sleeps 5, on top of which we were provided a travel cot for the baby. The location is close to the town centre; there are shops and places to eat nearby.

Suhel User Profile
June 2016
The moment I came across this listing and read the reviews, I just knew the Cwtch would be ideal for my requirements... I needed to stay in the area for a few days on a business trip and I can truly say the apartment exceeded all my expectations! Communication with Rhys throughout was excellent and he took out the time to meet me on arrival and to go through the various facilities at the Cwtch and the amenities/attractions in the area. The initial supplies of tea, coffee and Welsh cakes by Rhys were welcome too! The apartment was spotlessly clean and very well equipped. One can tell the owners have really put a lot of thought and effort into ensuring a pleasant, comfortable and hassle free stay for their visitors. The attention to the little details is what really made this place stand out for me! I will most likely return again but this time on a family holiday... This apartment comes highly recommended and will not disappoint!

Clare User Profile
June 2016
We were met by Alan, who was the most friendly Airbnb host I've ever met. So lovely, and he made it very clear that nothing would be too much trouble during our stay, and even queued us up a video on the tv of what to do and see in the town. The apartment was spotless and had everything we need, was located on the main strip of town and only a short drive to the beautiful Elan Valley and Dark Skies area. The hosts were always in contact and so, so friendly. All four of us loved our stay! Felt like we were staying in an expensive hotel, will definitely be back again!

This host has 9 reviews for other properties.

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Rhayader, United KingdomJoined in May 2016
Rhys User Profile
Response rate: 100%
Response time: within an hour

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