I'm glad Todd and his family liked the apartment and enjoyed their stay. I do want to be clear for future guests who may read this review (and what I am saying now is stated and restated on all of our listings in multiple places) that we do happily offer 1 (only 1) Aquarium Guest Pass that is good for 1 entry ($50 value). We also offer the pass with advance notice so that we can reserve the pass for guests. We do notice that when people search Airbnb sites they sometimes get confused as to who offers Aquarium Passes and who doesn't. (Most people recognize that their memory may not be perfect.) I'm just sorry that Todd felt he was not getting a good "perceived" value. He was getting a great location and apartment with snacks, shampoo, soaps, towels, linens, coffee and tea, creamer, sugars, etc. and lots of specific suggestions for dining and fun for a very good price especially for our area AND a $50 Aquarium Guest Pass as an added value, which we gave him last minute since he didn't let us know he wanted the pass until the day he wanted to go. We aim to delight guests and travelers, not frustrate them, and can't combat mis-remembering or mis-information. We also encourage guests to get their questions asked and answered prior to booking or arriving at our location!