Self check-inEasily check yourself in with the keypad.
Hot tubThis is one of few homes in this area that has this feature.
Very affordable space in west suburb that offers easy access to the city. Sleeps up to 10 people. Enjoy the serenity while having easy access to the city life!
Free parking on premises
Laptop friendly workspace
1 double bed
1 double bed
2 king beds
1 sofa bed, 1 air mattress
Check-in is anytime after 4PM
Check out by 10AM
Self check-in with keypad
The neighborhood was nice and the house was spacy for our family however there were some issue that were disappointing. 1st- we were not told that we can't park on the street so both of our cars got a parking ticket from the city 2nd- the sheets in the kids bedroom smelled and …
Response from Prestigious Rental:
The tough part about this business is the gauging of each individual's personality and expectations. We make it our business to make ourselves available via phone, email, and text. And our response rate is pretty good, even after hours and early mornings. We always ask guest to text or email when they check in or out. Some are more diligent about this than others, and that level of diligence usually helps us gauge how interactive and how much privacy the guest wants. Communication is 2 way, and the less communication we receive from a guest, the more privacy we assume they want. Electronically, we provide a 20 page packet of information, most of which are pictures along with a phone app that can be accessed. It take all of 5 mins to read through. It has all the information from location of products, towel, wifi code, parking instructions, emergency contact, points of interest, transportation websites and phone numbers, etc. Automatically, several emails are sent to the guests registered email from the time of booking to their time of arrival. It's up to that guest to take advantage the information provided OR contact us in the event they don't feel like reading through the information to find out the most important things that they need to know about the property. As far as cleanliness, professional maid services and laundry services are used after every check out. Hence the $150 cleaning fee. If ever cleaning isn't up to one's standard, there's cleaning services on call, that information is also in the packet. I'd also like to point out in general, this property is advertised as one that sleeps a maximum of 10 people. Bedding, towels, parking, etc are advertised with that number in mind. The driveway of this home easily fits 5 cars. Towels for 10 are available in the main linen closet. For someone to need street parking and extra towels, would imply that more than 10 people stayed in the home. While that's fine, we can only provide service based on the information provided at the time of request and booking. It's imperative that potential guest are 100% honest about their needs and intended use for the property when booking to ensure that the best experience is provided. Communication is key. Had we been made aware of this prior to this review, we would have easily accommodated you for tickets and all. We can't promise perfection, but we always guarantee fairness. Our other reviews prove this.
Hello and thank you for visiting our listing. We appreciate your interest and are excited that you want to learn more about us. Dexter lives in Hillside, IL, which is a suburb just west of downtown Chicago. He has a love for Information Technology and works as an Audio/Visual…
Response rate: 100%
Response time: within a few hours
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