you met some problems and my apologize for that. Before next reservation I'll rule the problems with the bathroom. but, I'm not agree you say that you haven't any help during your stay. each time you asked me something I'll (or stephan) come back to you with a solution.
concerning the sheets, they are not included, so it was your choice to come with or without.
thanks for your advice, i'll bring back scissors and kettle, and think about I try to make the appartment as comfortable as possible for my guests.
I wish you a merry chritsmas and happy new year.