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Heart of the Highlands Piano Room
Hosted by Austin & Cami
Austin & Cami User Profile
2 guests
1 bedroom
1 bed
1 shared bath
2 guests
1 bedroom
1 bed
1 shared bath

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Our first-floor highlands condo is ready to welcome you to a comfortable stay located on a quiet city street. A friendly neighborhood with a community feel where you can walk to some of the best coffee and restaurants Louisville has to offer! Features include a back entrance, brand new kitchen, and an automatic espresso machine that makes coffee or any espresso drink you could want!

Amenities
Free parking on premises
Kitchen
Wireless Internet
Essentials
House Rules
No smoking
Not suitable for pets
No parties or events
Not safe or suitable for children (0-12 years)
Check-in time is flexible
Check out by 11AM
Self check-in with lockbox
Cancellations

63 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Stacey User Profile
November 2017
Austin and Cami were wonder, gracious hosts. The condo is charming, clean, and located in a safe neighborhood, very close to downtown and 20 minutes from Churchill Downs. We had a lovely stay!

Michele User Profile
November 2017
This was a great place to stay in the Highlands! The apartment is beautiful and extremely clean. I loved the attention to detail, the very comfortable bed and pillows, the coffee, the short walk to restaurants and nightlife, and the simple, but creative decor. I highly recommend …

Nicole User Profile
November 2017
This location was acceptable but honestly somewhat disappointing. Having read the reviews a little noise was expected, but the walls were paper thin and the upstairs neighbors kept me up late (1 am) and woke me up early (5 am) with loud thuds coming from upstairs. Booked single r…
Austin & Cami User Profile
Response from Austin & Cami:
We are very sorry to hear about your unsatisfactory experience. We appreciate the feedback regarding the noise coming from the upstairs condo. However, we do provide a fan for noise cancellation in your room (noted in the room). The room is also described to be on the first floor in the post description. The only potential noise comes from the ceiling. There is only one “wall” that connects to another condo and no noise has been noted by the home owners or other guests who have stayed in the home. In regard to staying with the hosts, we reached out regarding the change in our Airbnb hosting and asked if you had any questions about this situation with plenty of time to troubleshoot, answer questions, or for you to look for a place you were more comfortable with staying. No response was given. In addition, there were no responses to our previous messages sent when you booked in September. The bathroom was noted to have just been cleaned by the cohosts. We haven’t had any trouble with the toilet, however, the other guests did contact us about needing to use our plunger. Following our contact, they stated the toilet was working just fine. Regrettably, we weren’t contacted during this stay with the above concerns. We always work hard to improve every guests experience, even if that means completely refunding your stay. All the best, Austin and Cami
November 2017

Chad User Profile
October 2017
Great location and space. Super responsive hosts. I recommend highly.

Caitlyn User Profile
October 2017
Austin and Cami are super sweet hosts and were quick to ask if I needed anything. Their place is very close to Baxter Ave - especially to Quills and Malone's. I'm not one for exercise but I was easily capable of walking the one or two blocks to those establishments!

Michael User Profile
October 2017
The room has just what you need for a weekend stay to explore Louisville. Clean and cozy. There are some great restaurants within walking distance. I especially recommend El Taco Luchador.

Halley User Profile
October 2017
Cami and Austin were very welcoming and accommodating. The location is great - near the Highlands shops/restaurants and right next to downtown. Cute neighborhood to walk around and feels very safe. Very clean house, comfy bed and having only one bathroom wasn't an issue at all. T…

Louisville, Kentucky, United StatesJoined in January 2015
Austin & Cami User Profile
We are fellow Airbnb hosts who always travel this way! We love coffee! Nurse&SalesRep ☺️
Response rate: 100%
Response time: within an hour
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About the home

When you stay in an Airbnb, you’re staying in someone’s home.


This is Austin & Cami’s place.
Austin & Cami
Jacob & Amilka helps host.
Jacob & Amilka

The neighbourhood

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