This is a pure REVENGE Review as they try to get money from us for having left the apartment before the end of their stay without going through the AirBnB procedure. The apartment was given in pristine conditions as usual (, please see the other reviews) and they rendered totally messed up and dirty.
After having to wait for several hours for their arrival we took the time to welcome them personally and showed the apartment, the facilities, etc in detail for more than 1 hour. No comments were made. After some days in the apartment they asked to change the reservation period on which we did not agree but expected a cancellation as per AirBnB terms. They never cancelled their stay and when we asked one week later about the cancellation they sent a bunch of misleading close-up pictures but still did not cancel. The pictures were taken inside, misleading outside, of our personal things stowed away in a locker, they unscrewed cupboards to photograph the double bottom, some we could not even identify, they even dismantled the shower drain and took pictures inside. How sick is this?
10 days after the end of their stay they claim money from us pretexting they had left early. Hey, you are perfectly allowed to cancel in the middle of a stay but there are rules and conditions.
This is unfortunately one of our (rare) negative AirBnB experiences, as a note to other AirBnB owners: avoid them.