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高尚社区 整洁 溫馨 安静的獨立臥室 No.E

Zheng User Profile
Zheng

高尚社区 整洁 溫馨 安静的獨立臥室 No.E

2 guests
1 bedroom
1 bed
1 shared bath
2 guests
1 bedroom
1 bed
1 shared bath
HOME HIGHLIGHTS
Self check-inEasily check yourself in with the keypad.
Sparkling clean7 recent guests have said that this home was sparkling clean.

我的房源靠近适合家庭的活动、夜生活、机场、公共交通。因为街区、舒适的床、光照、温馨、厨房,您一定会爱上我的房源。我的房源适合情侣、独自旅行的冒险家、商务旅行者、有小孩的家庭。

Amenities

Kitchen
Free parking on premises
Wifi
Indoor fireplace
Laptop friendly workspace
Air conditioning

Sleeping arrangements

Bedroom 1
1 queen bed

House Rules

No smoking
No pets
No parties or events
Check-in time is 3PM - 12AM (midnight)
Check out by 1PM
Self check-in with keypad

Availability

32 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Annabel User Profile
Annabel
July 2018
This was my first Airbnb stay, I stayed at Zheng’s place for 5 days. I got room E to myself which was located downstairs, however the whole house is open for other Airbnb tenants. There was only one bathroom downstairs and I had to share it with two other tenants that were living…
Mohammed User Profile
Mohammed
June 2018
It was very pleasant stay. Zheng is very responsive. The room was very spacious and clean
Mitchell User Profile
Mitchell
June 2018
It was nice
Justin User Profile
Justin
June 2018
Solid stay. Good value.
David User Profile
David
June 2018
I previously saw a bad rating of Zheng's place. I honestly did not experience any of the sort staying at his house in one of the rooms. It was last minute and Zheng was nice enough to allow me to arrive early before the check-in time. There weren't any loud noises. The room had t…
James User Profile
James
May 2018
The house is very clean, spacious, and located in a nice safe neighborhood.
Rafael Palomino User Profile
Rafael Palomino
March 2018
This was the most disgusting Airbnb experience I’ve ever had. Fist of all when I walked in there were people sleeping on cots everywhere. After awkwardly making my way to the room I found that the room smelled worse than the rest of the house. It smelled like old sweaty socks. I…
Zheng User Profile
Response from Zheng:
This guest is the worst guest I have had on AirBnb! Yesterday, he checked it on March 18, 2018, and checked out at 1pm, March 19, 2018. Afterwards, he sent me a message saying that the room was too messy and asked for refund. He sent a lot of messages, but I did not reply. During this period of time, the cleaners and I checked out everything; the situations wasn’t like what he described. The cleaners had dutifully changed the bed sheets, covers, pillow covers, towels, and cleaned the desks and floor as well. The guest sent me some photos, with one strand of hair on a pillow, and one strand of hair on a bedsheet, and some dirt on the floor. He said that if I do not refund him, he would file a complaint to AirBnb and give me a bad review! He asked me: don’t you care? I wanted to say: I do care! But it was a false accusation! If he said that the room was unclean when he checked in on March 18, 2018, I would’ve sent the cleaner to check it out and clean again, and would have given him a refund. Instead he only filed a complaint after he had stayed one night and already checked out. This is unacceptable. He had a plenty of time since March 18, 2018 to 1pm, March 19, 2018 to take pictures and contact me, but he didn’t anything! On March 19, 2018, when asked why he didn’t contact me on March 18, 2018, his simply said “I was too tired to complain yesterday, but fell asleep shortly!” If he was able to stay in a dirty place until check-out, was it actually dirty or did he just want to make malicious complain and have a free stay? I need to make it clear that we have hosted guests via AirBnb for three years. We are always progressing and improving, and we are happy to listen to suggestions and complaints from our guests. We’re not saying our cleaners won’t make mistakes, and we can take criticism, but I do not tolerate baseless accusations! I hope AirBnb can fairly treat this incident, and not accept this bad review!
March 2018

Hosted by Zheng

Fremont, California, United StatesJoined in October 2014
Zheng User Profile
1235 Reviews
Verified
我喜欢看书,运动。没有其他什么不良嗜好,很願意和來自不同地方的客人交流。我太太性格比较外向,超级喜欢吃辣的中国菜。她和我一样喜欢运动。我們有三個可愛的女兒。 我们是非常热情好客的,我们的房间每一件物品都是用心布置的。希望大家喜欢,我们会尽量完善,尽力做好,让您有到家的感觉。
Languages: English, 中文
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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