Hosted by Lidan Condotel: Spacious and bright facing Makati Skyline. 2BR with 2 balconies in Jazz Residences Bel Air. On top of Jazz Mall.
1 queen bed, 1 sofa bed
1 queen bed, 1 single bed
Not suitable for pets
No parties or events
Check-in time is 2PM - 8PM
Check out by 11AM
Self check-in with building staff
Location is great. The space is huge, enough for 4 adults with big luggages. Jazz Residences is not lacking of places to eat and shop, some are open up to the wee hours of the morning. Building security is strict which can be a good thing. However, staying in this condo unit was …
Response from Lidan Group.:
Unfortunately this review is dishonest. Few days before check in Ms. Landicho found out that the unit doesn't have a washing machine. She wanted to cancel the booking. Eventually she didn't but i will post this conversation. As a host that do 24/7 efforts to satisfy guests needs i appreciate sophisticated taste, mainly because it helps me improve as a host, however leaving a bad review for the color of dishes (green) is simply not relevant and is actually nasty in a disguise of being sophisticated. Also the comment about the duvet....the gust didn't mention that a duvet wasn't part of the set up. We provide blankets and upon special request we can provide duvets. The guest complained that she feel cold with the air-conditioner on but she didn't like our suggestion to lower a bit the Aircon and she demanded instead a Duvet. We sent her a clean duvet. New and clean one. Clean units and linens is on the tope of our list. Our units shine from cleanings, we have 24/7 staff on site. Here is the conversation with the guest few days before check in: Guest: Hi Guy, I forgot to ask something before confirming our booking, is there washing machine and a tumble dryer? or is it washing machine with a spin dryer? It's written in the amenities but It's not shown in the photos. Is it a washing machine with spin dryer or 2 appliances, a washing machine and a tumble dryer? Nov 12, 2017 Host: Hi, there is no washing machine in the unit but there is laundry shop in the building. The airbnb laundry check box says "washing machine in the apartment or in the building" thats why it checked." Nov 12, 2017 Guest: "Hi Guy, we are not very happy to hear that there is no washer and dryer in the unit it was a big factor in booking your place. It was not specified that it meant it's a building amenity and not in the unit itself. It's quite upsetting to find out this way." Nov 13, 2017 host: "Plz see picture. The washer check box clearly say in the building. So im not cheating. I cannot leave this check box unchecked becouse the building has a laundry shop. Keep in mind that this is vacation rental business. Few days not weeks or months." Nov 13, 2017 Guest: Whether tenants stay for an extended or short time they still do laundry e.g. family with children or family traveling from one destination to another (like us). You cannot untick the box but certainly you can mention it in the description somewhere to make it clear. Cheating your word not mine(URL HIDDEN) Nov 13, 2017 Host:In the guest interface in the unit amenities it says the same thing by the way. So your responsibility before booking is to ask if there is a washer in the unit or in the building. I get many similar request before bookings. I cannot start and list every thing that the unit don't have, i can list what it has whenever there is a check box for it. You can take it with airbnb and suggest this check box to be split to 2. Moving forward. My office is 2 floors up this unit, and we have a washer there. We can help u with that if you like. Nov 13, 2017 Guest:We do not want to inconvenience you and your members of staff with our clothes washing and drying. I just trusted the information on the description of the unit is correct, the host would know more about the default in the description when advertising their property. Nov 14, 2017 Host:Again, the description is correct. It says washer in place or in the building with pay or free. Your responsibility is to make sure which one is it, if its a deal breaker for u Nov 14, 2017 Guest:and not really assume that the potential tenants will know that the amenities is a feature of the building and not the unit itself. As the other hosts have done in mentioning that fact. I should have made sure before booking. Nov 14, 2017 Host: Moving forward, what you want to do Nov 14, 2017 Guest: I will speak to my sisters and get their opinion. What is your policy if we cancel? I am sure they will ask me that question amongst other things. Nov 14, 2017 Host:ts the modorate one. 50% refund if cancel up to week before. So if u cancel now u get 50% back Nov 14, 2017 Guest: I'll talk to them and get to you on this Nov 14, 2017
LIDAN Hospitality established in 2015 by Guy Jacob Fox. Currently handling and managing more then 20 condos in Makati Prime Locations. We pick the most safe and fun locations for our listings. We put an emphasize on safety, fine amenities, nearby shopping and convenience store in…
Languages: English, Tagalog, עברית
Response rate: 97%
Response time: within an hour
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Makati, Metro Manila, PH, makati, Philippines
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