This review came as a surprise as all our guest have been very happy about the property and its amenities, the proof are the reviews from other guests.
We love to have happy customers try to go the extra mile to make this happen.
All furniture in the apartment is less than one year old.
As airbnb states we provide towels for each occupant and bathrooms.
We try our best to please our customers, even if extra towels are not specified in the listing we try to provide them if available at that time. Unfortunately with the high season laundries run with delay and we couldn't provide extra towels.
Very rarely you need a blanket in Playa del Carmen, however we do have blankets available.
For weekly stays we provide a complete cleaning and change of all linens free of charge, however the customer stayed only 4 nights.
Regarding the space around the table we keep the table in the position we think is best ( exactly like it is shown in pictures) and there is enough space to sit 5 people , of course the table can be moved a few inches in case you need more space
We did not advertise A/C in the living room, however if you open the windows there is a lot of breeze coming in.
The location is clearly shown on the listing, we are 10-15 min walk to 5th avenue.
Properties located on 5th avenue are usually much more expensive, are quite noisy due to bars and clubs open till late night and usually do not have a private carpark.
We are located close to the 5th avenue but far enough to enjoy a quiet neighbourhood, most of our customers love the quiet central location and the possibility to use our private carpark in front of the building.