Thankyou for your feedback, I always try to offer my guests the most enjoyable experience and therefore any feedback is always welcomed & wherever possible actioned. The internal doors do not currently have locks on them and I have never previously had a request for this but I do understand your point and will look to provide locks on the relative internal doors going forward. The doors are very old and part of the charm of the property was to keep as many if the old features as we could and therefore some of the door knobs are old and slightly wobbly. The beds are only currently provided with quilts and not sheets but as stated in the manual if you require any additional items then please do just ask & im happy to accommodate any requests for additional items that any guests may require .. all beds are provided with the relevant bedding in but spare undressed pillows/quilts are located in the property for your use and again if required additional bedding is available if requested. I’m sorry you were not happy with the welcome gifts provided, I always leave fresh coffee, biscuits, a bottle of Prosecco & some preserve as I find that usually people arriving bring food as it is self catering accommodation and therefore provide some treats as opposed to the necessities but I will take your request that milk would be useful onboard so thanks for that.
I’m genuinely sorry that you felt that your stay had the shine taken from it and do hope that you enjoyed the majority of the house and it’s great facilities not stated above, I requested a mobile number to contact you on but did not receive a response,my number was located in the welcome manual and I would have been happy to rectify all of the above very easily had you contacted me at the start if your stay or responded to my messages.
Thankyou for all feedback it is always very well received. Julie