i think you came already with a bit unhappy mood, calling and writing me 20 times a day which i attended without a problem try to keep up with the speed of the messages. and then you said yourself that you do not like to use your phone on the beach and really do not understand why were you writing 20 messages a day for really there was no problem just wc paper ended and door came off the hook?? :)but you used both things so not a big deal to put it back.
we have learned through a long time-4 years of Airbnb, that holiday short term people are looking for the best stay for the cheapest price! :) it is the holidays and you want the best! Always happens in Easter and New years, we probably will not rent any more for short holiday stays without kite as people who pay 25 dollars for a simple unique safe stay expect 5 stars place. :). it is still a 3rd world country and with crowds and masses partying, things happen- the noise, phone lines are over crowded and much more! :)
we also have different places for different price and mistakes happen, especially with toilet paper as it is hard to control how much paper anyone uses in 2-3 days... kind of funny to make a big point out of it. and yes, Cabarete very cute and reasonable places most do not have hot water, especially the ones less than 30 usd per night. With Caribbean 30 degreee normal temperature it is normal. good thing to ask before to make sure if it is important for you.
well safe travels and maybe good idea to have extra roll sometimes along :)
sorry for the mistake and all the best.