Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Self check-inEasily check yourself in with the lockbox.
A lovely vacation apartment, modern 1 bedroom with a sunny balcony. 55 sqm. on the 1st floor (no elevator).
Fully equipped kitchen .
living room with sofa open to a double bed.
balcony with an outside sitting area.
8 minutes walk to the beach.
Laptop friendly workspace
Self check-in with lockbox
"As mentioned on the phone on the 24th, you probably know: The toilet smelt badly and there was a leak on the floor of bad sewage water… I have cleaned with javel the toilet and floor frequently (just as I told you during my stay that, amongst other matters, the toilet was leakin…
Response from Nataly:
Dear Adam, i am renting this apartment for a few years now and I always have great reviews and people are very happy. Sometimes there are issues that can happen in every apartment even in my house or yours, all things can be fixed and I always come and fix everything at the same day. In your case ,you didn't want me to come and fix it and i was forbidden to get in the apartment while you are staying there and fix it like I always do. After you left , the toilet was fixed in 10 minutes,there is no leaking and no smelling now, when you mentioned the pillows ,i bought you a new ones. The wifi is always working very well ,it can be sometimes disconnections but it can happen anywhere too. About the noise from the laundry, I did checked it as no one mentioned it before and i haven't herd any noise of machines, may be some talking of people from the street as it is first floor. The pictures are exactly the same of the reality, i have other apartment at the building that looks exactly the same so you think i put same pictures for 2 apartments but it is not the same pictures it is 2 apartments that look the same. About the sofa bed, you can see in all of my listings that the sofa in the living room is a sofa bed and not a real bed, there is never a real bed in a living room only in bedrooms. If you have told me that you are not satisfied with the apartment from the beginning i could have change it to other apartment of mine or you could cancel your stay and receive a full refund for you to find other apartment. But you stayed there for the whole period and you told me most of the complains after you left. If you have told me that you don't like the apartment for any reason ,I would have refund you the whole amount. But after you rented it and used the apartment ,I can't refund you especially as i haven't herd of most of the things while you stayed only after you have left.
Hi, and welcome to Tel Aviv! It's my mission to make sure you get the best experience possible, so feel free to contact me with any questions you may have.
Languages: English, Français
Response rate: 88%
Response time: within a few hours
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