The master bedroomKitchen / diner
Ossuccio Arsenale pool apartment sleeps 6 guests
Ossuccio Arsenale pool apartment sleeps 6 guests
6 guests
2 bedrooms
2 beds
1.5 baths
6 guests
2 bedrooms
2 beds
1.5 baths
You won’t be charged yet

Bright, stylish modern living area with lounge seating for four, flat screen TV and DVD plus central heating and dining seating for up to six,
Modern kitchen with all facilities,private, garage, parking
Sleeps minimum of four in two bedrooms – one with double bed and the other with twin beds – with ample wardrobe space
One bathroom and one shower room plus a sofa bed for 2 more guests.

Other things to note

Please note swimming pool is open May to September.

Tourist tax 1 euro per night per guest

Heating paid as used 1 euro per cubic meter October to April stays.

Wifi 5 euro per day. Please note wifi works fine for checking emails, reading the news etc. Please note if using the wifi to download videos or use for (SENSITIVE CONTENTS HIDDEN) etc the credit is used up much quicker.


Amenities
Free parking on premises
Wireless Internet

Sleeping arrangements
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Common spaces
1 sofa bed

House Rules
No smoking
No parties or events
Check in time is 2PM - 6PM

- Security deposit taken and refunded on departure.


Cancellations

4 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Mónica User Profile
August 2017
Julie and Barrie were lovely and gave us fantastic recommendations. The apartment is very beautiful and has gorgeous views over the lake. The swimming pool is smaller than what I got from the pics but more than enough for an evening bath with the kid after our days out. The beds are outstanding for what I have seen in other rental apartments. Really confortable! Thank you Barrie and Julie!

Corina User Profile
July 2017
Barrie always answered every question and his replies came right away. Even though we arrived earlier in Ossuccio than we planned, it was no problem to check in. The place is very clean and big enough for 4 people. It has a nice balcony to enjoy the sun in the morning and it comes with a stunning view of the lake. The pool area is not that big but the "Lido di Ossuccio" is absolutely perfect with amazing prices. You should get to the apartment by car or bring light luggage because this place is almost on top of the hill. ;-) Unfortunately the pre-ordered wifi was not working. It was a little bit disappointing because I don't think we were the first ones to order this. Guests should also be informed that it is a mobile hotspot with a SIM, so that there is a data limit. But without any problems we got our money back. Sometimes it was noisy in the night and in the morning due to the small children all around. Therefore I would recommend this place to families rather than people seeking the quiet.

Hanna User Profile
June 2017
VERY NICE APARTMENT BUT TOTAL RIP-OFF First of all the apartment was just like in the pictures. It was big and clean, the beds were comfortable, the pool was close and it has a nice balcony with an amazing view over the lake! Perfect for breakfast! Other than that, it was pretty awful: 1. We had to pay a late-check-in fee of 30€, which is a lot. We were late 1,5 hours, that is true, but there was nothing written about it in the ad, PLUS they just could have made the number up. When we did not want to pay it, they blackmailed us by saying "we could sleep outside this night". Not very friendly. 2. They have the WIFI Icon on their advertisement, but then did not have any WIFI in the apartment (according to them, we had to book it in advance. Was not written anywhere). And if so, they woud have wanted 5€ per day which is a total rip-off. 3. There was no toiletpaper, no soap, no dish liquid, no salt or pepper or oil. Something i expect when they have the icon for "essentials". Also, I have asked the owner beforehand and they assured they have all the essentials! 4. We had to pay a deposit in cash! 250€ plus 8€ tax per Person during the Check-In. I have a lot of experience with AirBnB, and sometimes I payed a deposit, but always via AirBnB, NEVER in cash! 5. We could not Check-Out at the time we wanted. Check out time is from 8-10 am, we wanted to check out as early as possible. They ware not willing to do so. We left the house at 10 am. It was not possible to leave earlier because of the 250€ deposit. Concluding, it is a very beautiful apartment and if the owners learn to be more professional and stick to the AirBnB rules, I would recommend it in the future.
Barrie User Profile
Response from Barrie:
Just to advise this guest attempted to ask for a refund after her stay and contacted air b n b. Please see reply from air b and sent to me confirming that we acted correctly and this site agreed we did not need to refund the guest any money as we acted 100% correctly. Melanie V., Jun 19, 13:59 CDT: Hello Barrie, Thank you very much for explaining and taking your time. I understand your point of view and I also understand that you informed your guest directly in the message threat. I am very sorry that Hanna arrived so late and you were therefore late at home. I will not adjust you the amount as you were clearly communicating with your guest. Please understand that I just wanted to contact you regarding the situation with Hanna and ask what happened here. Again, thank you very much. I wish you all the best for your future reservations. Best, Melanie www.airbnb.com/help The guest in fact arrived 2.5 hours after check in as they decided to arrive later. If this was a traffic delay we would have been understanding. We clearly state check in is from 2 to 6pm on the advert. We contacted air b and b to seek advice who advised we were not obligated to wait for a guest and therefore if they did not arrive so it was correct to charge a nominal fee on arrival as the guest had chosen to arrive later. The 30 euro late fee was communicated to the guest as we had to pay a member of staff to wait 2.5 hours after check in time rather than the guest having to check into a hotel. Wifi is advertised on the site as 5 euro per night so clear. The guest emailed me in advance asking for things such as olive oil etc. We do not provide these items as standard and confirmed this to the guest. We can organise a welcome pack for every guest on arrival and are happy to do so. The guest agreed the check out time with us and then changed at the last minute when it was impossible to change the timings as confirmed to this guest on arrival that we would require 48 hours notice if they wished to amend the check out time as other guests in various apartments were leaving at the same time. The only accuracy is the guests email is the cleaner forget to issue loo paper and we fetched some for the guest within 2 minutes of arrival and apologised for any inconvenience. I am sorry this guest has taken this tact and approach and written in this way as clearly this review contradicts all our other positive reviews from our guests.
June 2017

Ersoy User Profile
August 2017
Hi herzlichen dank für denn gastfreudschaflichkeit alles wahr sehrgut und sauber,ich denke wir komme wieder. Bella italia sehr freundliche Leute,sauberes comosee und essen sehr gut!!‍️

This host has 34 reviews for other properties.

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Lenno, ItalyJoined in November 2013
Barrie User Profile
We are based here in Lake Como, Italy,having moved from Wales in 2007. We will be delighted to recommend places to visit, restaurants etc We love cooking and wine and everything Italian. We look forward to sharing our favouite things to do and local knowledge for Lenno, Lake…
Languages: English, Italiano
Response rate: 100%
Response time: within a few hours

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