Hi, Joe, thanks for pointing these out. I am Qing, Weifeng's wife. I take seriously your opinions and decide to take over airbnb management from Sep1, 2017.
1. I am sorry that that Weifeng was not able to perform frequent cleaning during your stay, which was previously taken care by me and I was not living there during your stay. I will order professional cleaning for this to ensure future guests will not go through this again.
2. Child issue: truly sorry for this. My child was there for a few weeks as I broke my bone, but he has already moved back to my place. This will be not an issue for future guest.
3. Kitchen utilities: There are quite a lot kitchen utilities and also baking sheet/plates. I do not know why these are not shown to our guests, but I will sort this out.
4. I am sorry you were experiencing an overfilled house. There will be 4 guests living in the house since Sep1, 2017. It probably will not be crowded for this 3900 sqt house.
Thank you again and I will make improvements surely.