Diana, we are very sorry that you were not satisfied with your stay and we appreciate the feedback. I do not however feel that this is NOT completely a fair or very accurate representation of the listing.
These are apartments with secure double paned new windows (less than six months old) on all windows and doors. We have not had a single security issue, nor complaints from any other guests such as this. Perhaps you are not used to a very metropolitan neighborhood in the center of Los Angeles. That does NOT make it unsafe, or create a need for barred windows. We are also very transparent during the booking process to any questions and to make sure all guests and inquiries are comfortable with the apartment and location if they have any questions.
Secondly, regarding the kitchen it is stocked with kitchen basics as stated in the listing (pots pans, knife sets, cutting board etc). All units come with a coffee maker, toaster oven and microwave in addition to the gas stove, fridge and dishwasher. We go out of our way to be accommodating to guests if they need additional items and have within a day replaced any items if something is needed or missing from the unit (ie: TV or Roku remotes, hair dryer, iron, coffee machine etc). Additionally if guests need something specific that isn't included we have encouraged them to have the option to buy the item as needed locally and gladly be reimbursed on their reservation for that amount.
You are correct that the kitchen is not Zagat Rated equipped but that is clearly stated that it includes kitchen basics and I truly think most of the items you mentioned could have been easily corrected by simply communicating with us as normal. Choosing to NOT mention your needs and then complain afterwards for unmentioned shortcomings is not productive or very fair.
Wishing you the best, thanks for the feedback, and I recommend asking more questions prior to booking next time.