Hello Virginia thanks for your comments and I am sorry to hear that you found your room noisy from other guests (I have not iin all honesty had any reports of that nature from any other guests staying at the Lodge other than very positive as is detailed in the guests book) and certainly Matteo on departure this morning made only good references as to how comfortable he found the property which I imagined included you so I am disappointed to learn you felt otherwise. Indeed none of the guest rooms in the lodge are back to back with each other so I can only imagine they were sitting in the lounge area which as you are aware we do ask guests to use only during the hours of 4pm - 10pm.
The Lodge is as much part of Kilmichael House as kilmichael House is of the Lodge, the only facility that makes Kilmichael House different is the breakfast room. Indeed the Lodge is exactly the property you originally booked and hence allocated as was the room and the room tariff which as you know was a Room Only rate as advertised and is very clear to all guests making bookings. We are extremely proud of the Lodge being as you describe warm, clean, elegent providing what we and the majority of our guests consider to be a very comfortable stay I am sorry that you did not experience that and I am also sorry that your sleep was disturbed by lack of consideration of another guest
I would assure you that we make every effort to ensure that the comfort of our guests is our top priority and we take on board our guests comments and where relevant implement changes. So once again thanks for yours and I hope you enjoy the rest of your trip.