Courtneay never complained during her stay, and did have an early check in (we could not accommodate an 8 am check in because there were other guests and we had to clean) she disappeared and left all of her belongings in the apartment we had to pack up her things, reached out to airbnb and the folks at her conference, we were worried. we have been hosts since 2012 and no guest ever just dissapeared and left ALL their belongings (breast pump, clothing jewlery which we carefully packed and held securely for them). we did not hear back till after 10 pm and wanted her belonging right away (we were in bed ), no thank you or hey sorry we had to get dressed and she had no explanation about why she left all belonging in the apartment, what happened to her and this is 12 hours after her checkout time. she's an odd one and was mad at us. Courtneay was not use to a city with diversity and anyone different from her was bad she has xenophobia. again she picks on stuff (not factual, no complaints prior) and never looked at the fact she left the apartment a mess and no contact till 12 hours after her checkout time and did not have the patience to let us get up and dressed to give her her belongings. Not a guest we'd recommend.