Response from Eliane And Muriel:
As you didn’t allow me first to enter the flat while you were away, it was not easy to find a time when we were both around. After you allowed me to enter the flat to check the internet, the wifi was always working. Although I was trying to find a solution, it was difficult to find one as you didn’t like any of the options. Also even if there were some issues, I still like to be treated with some respect, which was not the case.
About the construction work on the building on the opposite street, I didn’t see it as a problem as I live in the same building and think that it’s very quiet with the window closed.
I informed you about the trash, if you didn’t remember you could have just asked me once again instead of leaving the trash in front of the flat door.
For the dust and dirt that built up during your 30-day stay, there was a vacuum cleaner in the flat. I would have even done it for you if you had asked me.
Even so I’m really sorry that you couldn’t enjoy your stay, I tried my best and it’s just disappointing to get such a review after investing so much effort and goodwill into the flat to try to make sure the guests have a good time