Beautiful community that has been completely updated, and is located in the heart of downtown Memphis! Enjoy dynamic architecture complete with new age decor! Our space is light and airy, close to everything that the great city of Memphis has to offer!
Please be respectful of your new home, neighbors and community. We require our guests abide by the following rules:
• ID: You will be asked to digitally provide a valid ID that matches with the name of the person that made the reservation, otherwise we reserve the right not to check you in. No third party bookings allowed, unless you use the Airbnb business travel option.
• Guest Agreement: Guests will be required to sign a separate guest agreement within 72 hours of the confirmation of the reservation via Airbnb (or upon receipt for reservations taking place inside of 72 hours from check in)
• Background Check: Please be advised Guests will be asked to provide a birthday and current address as building management requires proof of a basic public records search for the primary Guest making the reservation.
• This building, per the onsite management and the individual lease agreements, is a 100% smoke free; including both private and communal roof-top areas, the unit itself and any other public areas within the building and the communal property regardless of whether inside or out. You must be totally off of the premises and on public property to smoke. If you're a regular smoker and feel you'll have a hard time following this rule we kindly suggest you look into another property. Evidence of smoking will result in a complete forfeit of your security deposit.
Guest Responsibility to READ THE CHECK-IN DETAILS AND HOUSE MANUAL PROVIDED: we require ALL guests read the materials provided well in advance of arrival. Taking 5 minutes to review your check in instructions will save a LOT of headache and will make for a seamless experience!
Additional charges will apply if any of the following house rules are broken:
• No parties, events, birthdays parties, bachelor or bachelorette stays.
• NO photoshoots or filming without prior consent. Separate pricing will apply.
• No pets
• Rearranging furniture in the home will result in a fee of $250
• Using guest towels to clean up spills or make-up will result in a fee to replace items due to damage
• Disrespecting Neighbors
• No excessive noise past 10 PM
• Loud music at any hour
• Staying past check out time unless prior written approval in Airbnb will result in a fee of $100 per hour past the agreed check out time
• Have more guests than stated in your reservation or if the number doesn't match we reserve the right to cancel your reservation.
• Please inquire before shipping any items. We need to provide you with the right instructions for shipping otherwise you risk the chance of not getting your shipments. Please note we are are not liable for lost or damaged packages.
• Fee for losing any of the keys is $50 per key and $250 if you lose your parking pass/permit, remote, or access fob. Late check-out fee’s may apply and a non-access fee of $35 will apply if the housekeeper arrives at check-out time and cannot start right away.
ENJOY YOUR STAY!!
Guest-Renter Responsibilities & Terms & Conditions:
You as lessee are responsible for payment, deposits and all facets and terms of the Lease as detailed in this rental agreement, including good neighbor guidelines. This agreement is a binding legal contract and it is agreed that it must be construed as if both parties jointly wrote it, governed by Tennessee law. Your signature on this Agreement, or payment of money or taking possession of the property after receipt of the Agreement, is evidence of your acceptance of the Agreement and your intent to use this property for a vacation rental. The Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof.
The rented Property is a privately owned home. You agree to indemnify the Owner, Management company, Airbnb Host, and the Lessor/owner of said property for all liability, damage, personal injury, or loss to the Property or its contents that occur during your stay resulting from any cause, including but not limited to negligence, violation of any law, carelessness, neglect, theft or improper conduct of any persons entering, occupying or visiting the leased premises. We are not responsible for personal items lost, stolen or left behind. Occupant's or guests' personal property, including vehicles, are not insured by Owner, HOA or Owner's agent against loss or damage due to theft, fire, vandalism, rain, water, criminal or negligent acts of others or any other cause.
GOOD NEIGHBOR POLICY - APPLY TO YOU AND THIS PROPERTY
This home is located in a residential neighborhood and the city and Host strictly enforces all applicable city ordinances that relate to occupancy, unnecessary or loud outdoor noise, minimum age requirements, and parking.
GOOD NEIGHBOR POLICIES - CITY NOISE ORDINANCES - IMPORTANT HOUSE RULES: You certify that each responsible party/guest is 21 years of age or older and agree to honor the specified occupancy limits for this home (see page 1) and conduct yourselves in a manner respectful of neighbors by refraining from loud or unnecessary outdoor noises, disruptive parties, over-occupancy or any activity that interferes with the quiet enjoyment of neighbors, traffic flow, the community, and residents. Renter/ tenants and guests will maintain the home in good order and appearance at all times and will not disturb, annoy, endanger or inconvenience neighbors or prompt written or verbal complaints to the host from police, neighbors, neighborhood associations or homeowner associations (HOA). If rented property is located within Memphis, outdoor amplified music of any kind is prohibited and no music can be audible from the property line. If rented property is governed by an HOA, Lessee agrees to abide by all HOA Association rules and regulations.
ACCELERATED EVICTION - OUTDOOR NOISE - OVER-OCCUPANCY - VIOLATION OF LEASE: Amplified outdoor music of any kind is not allowed by City ordinance in the City of Memphis. Laws that are designed to maintain the relaxing and restful qualities that make this a special place are strictly enforced. It is understood and agreed that ANY loud or large party, violations due to over-occupancy, unnecessary outdoor noise, indoor noise that causes neighbors to complain, or for violations of minimum age requirements of homes can result in immediate eviction and forfeiture of all funds plus up to $2000.00 charge. In addition, renters may also be responsible for fines issued directly by city officials or police for good neighbor policy violations. A minimum $250.00 City citation will be issued directly by the city without further notice if a neighbor is disturbed, a complaint is outdoor music is played or if indoor music is audible from the property line.
Lessee may not let, sublet or assign this lease for all or any part of the premises. Lessee may not plug electric vehicles or RV's into home without prior written consent of homeowner. Host (agent) does not warranty or guarantee and is not liable for failures of, including, but not limited to any of the property's equipment, systems, appliances, spa-spa equipment, as malfunctions or repair items cannot always be foreseen.
Changes of ownership or availability: This is a privately owned property and Host is not liable for nor financially responsible for cancellation of this rental agreement prior to occupancy as a result of, but not limited to, the unexpected sale of the property by owner/lessor or a contract for a property rental that has been discontinued between owner/agent, or unexpected and unlikely mechanical problems or repairs that could make the property unavailable.
PRIOR APPROVAL & PERMISSION REQUIRED - PETS, COMMERCIAL PHOTOGRAPHY, EVENTS: If a pet is brought without permission, or to a non-pet-friendly home, a charge of up to $1500.00 may be charged to the credit card or security deposit is forfeited. Commercial photography and Events are NOT permitted without prior expressed written consent of owner or agency. Special insurance is required to be purchased by Lessee for events, photography and film shoots including the Host and homeowner as additional insured and additional event and photography fees apply.
NOTICE – POOL/SPA SAFETY RULES - ASSUMPTION OF RISK - RELEASE OF LIABILITY & INDEMNIFICATION
You are responsible for spa safety for you and your children and your guests/invitees. Renter/tenant acknowledges that the safety of yourself, your guests, children or pets depends on you. The spa is not fenced or gated and there is no alarm on any door to spa area. Your attentive personal supervision is absolutely required to avoid risk of serious injury and/or death. Spas are serious safety risks & hazards - including injury or death - if not used with attentive care & caution. By signing this contract, you are aware of and assume the risk for yourself, your party and for any guests or invitees during your lease. We are not responsible for accidents. You agree to indemnify and hold harmless from any and all liability (active or passive) the host, its owners, management or employees, the lessor and/or property owners, from any harm or injury caused by using the spa and/or spa and equipment - or the Property leased by this contract. You hereby agree/accept that spas and spas contain necessary chemicals that can cause skin rashes, harm or discoloration of swimwear. You and your guests and invitees agree that you use spas and spas completely at your own risk.
No lifeguard is on duty. No diving. No running. By signing this lease and liability release, you agree to honor all important spa safety guidelines:
Child Safety. Never leave a child unsupervised near a spa, not even for a minute. During social gatherings at or near the spa, appoint a designated adult to protect young children from spa accidents. Children must be watched closely while swimming. Do not use flotation devices as a substitute for supervision. Toys and floats can entice young children into the spa area. When not in use, clear the spa area of toys.
*No Glassware. Do not use glassware in or near the pool. Broken glass in pool area may result in additional charges.
*No Diving: Diving into shallow water can cause serious injury, paralysis or death.
RELEASE OF LIABILITY - HOLD HARMLESS AGREEMENT Lessee(s) shall indemnify and hold harmless The host, its employees, shareholders, and the Lessor / Property Owner, free and harmless from any and all liability, claims, loss, damages, demands or expenses, including counsel fees and costs, arising (a) by reason of the death or injury of any person, including Lessee or any person who is a guest or invitee of Lessee, or (b) by reason of damage to or destruction of any property, including property owned by Lessee or any person who is a guest or invitee of Lessee, caused or allegedly caused by (1) any cause whatsoever while that person or property is in or about the Property or in any way connected with the Property during Lessee's occupancy; or (2) any matter connected with Lessee's occupation and use of the Property.
CLEANING: A non-refundable departure cleaning fee is required on all rentals. We ask that guests treat the home with care, leaving the Property in the same general condition as found upon arrival. Within the 1st hour of arrival, if you are not satisfied with cleaning, please contact our office so that we can attend to your specific requests. No cleaning fees are refunded. Each Property is inspected after guest departure. Additional charges will apply for stains on carpets, furnishings, linens, or towels, excessively dirty ovens, stove-tops, or BBQ grills, dirty dishes, excessive trash & moved furniture or appliances. These are not normal wear and are not covered as part of the cleaning fee. Items requiring extra cleaning at departure will be charged to guest.
- Guest, by paying for the reservation, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guest's or Guest's visitors part, except in the case of normal wear and tear reported to the Property Manager within 24 hours of Check-In and reported on the Damage Waiver form provided in the home.
NO SMOKING: Smoking is not allowed in any home/condo. It is agreed smoking in this home will result in a charge of $500 to the credit card or forfeiture of security deposit via Airbnb.
INTERNET USE: Downloading copyrighted material using the home or condo's internet service provider is illegal and may result in loss of internet access and fines.
NO REFUNDS NO CREDITS: We want your visit to be enjoyable, comfortable and pleasant. It is understood that in renting a private vacation home, condo, or apartment, there are many situations that are by nature beyond the control of the Agent, company or ownership and credits or discounts or cancelations will not be granted for such. Examples that are not guaranteed nor warranted and will not warrant any refund or credit of rental monies, include, but are not limited to: failure of systems, AC or heat, pool/spa equipment/heater, plumbing issues, appliances, electronics, internet or cable TV not working, the home's systems or mechanical malfunctions, plumbing, Internet, construction taking place in the area or repair being made inside, Noise in or around the home, noise coming from neighbors, neighbors or community smoking smell or previous guest who didn't follow our house rules and smoked in the home leaving a smell, a home not decorated or accommodated to your tastes/expectations, furnishings/design/layout/furniture that has changed since house was photographed bad weather, condition of landscaping, a neighborhood disturbance/noise, stains or discolorations or damaged furniture/linens/carpets/rugs/decorations, neighborhood disturbance/noise, furniture/decor/fixture/design elements/hose hold essentials/flatware/dish ware/that has changed since the photos were taken of the property, cleanliness of the property and home, description about the listing that may have changed. In the rare event of a mechanical malfunction or inconvenience, we will do our best to resolve quickly. Repairs, if any, will be accomplished as soon as possible, taking into consideration service personnel workload, parts availability, and nature of repair. However, it is understood that no refund or credits will be granted for any early departures or system malfunctions. The home is on a hill and in the outdoors with vegetation. The guest understands and accepts that ants, roaches, grass hoppers, and other insects or rodents may be a common occurrence. If found, please inform the host and we can spray infected areas. For unnecessary service calls are the responsibility of the Guest.
CANCELLATION/SUBSTITUTIONS: Agent(s) strives to comply with all reservation requests for specific properties. However, due to ownership changes, properties being removed from rental use, mechanical problems, or other unforeseen circumstances or maintenance items, Agent(s) cannot absolutely guarantee a specific rental property. Agent(s) reserve the right to change assignments without notice or liability if the property becomes unavailable. When comparable accommodations are not available, Guest(s) will have the option of selecting from available properties at the published rate or receiving a complete refund of their reservation deposit.
RESERVATIONS: Cancellation policy goes into effect when payment or a signed and completed rental agreement has been accepted to reserve the calendar for your stay. Final confirmation will be sent once full payment and a signed completed rental agreement have been received by us.
HOME DIRECT CHECK-IN & KEYS: Check-in for guests is 4:00 p.m. In the event that extensive cleaning and/or repairs are required, check-in may be delayed until after 4:00 p.m. There will be no refund for delayed check-in due to extensive cleaning and/or repairs. Guest is not permitted on the property prior to check-in. Each property has a secure lock-box near the entrance of the home with a key inside or electronic access. You will receive your lock-box combo upon final payment and confirmation notice. Important: Please return the keys to lock-box upon departure. For non-return or loss of keys, gate cards, and remotes a $50.00 to $250.00 service fee applies.
The heat and wind of our climate create a tough environment for home mechanical systems. This can sometimes result in equipment failure. Every reasonable effort will be made to remedy unforeseen situations, and correct any problems in as timely manner as possible. No refunds or credits due to malfunctions in systems or equipment or other guest dissatisfaction. We reserve the right to inspect and service the home during your visit, including, but not limited to required weekly gardener service & spa service, arranged by homeowner.
CHECK-OUT is promptly at 10:00 a.m. on the day of departure unless specific arrangements are made in advance. Late departures will be charged an additional night. Please close and lock all doors, sliders, windows, a fee will be charged for leaving the home unsecured. Please turn off lights, heat or AC. Before departing, please bag trash and place it in containers provided. All dishes & cookware should be cleaned and put away, or placed in dishwasher. Carpets-floors should be in same clean condition as you found them to prevent additional charges.
GOVERNING LAW, VENUE & TIME OF ESSENCE. This Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee. Time is of the essence. Any legal action arising out of or relating to this Agreement shall be filed in a court of competent jurisdiction.
WAIVER OF JURY. The parties agree to waive any and all right to a jury in any legal action between them arising out of or relating to this rental agreement.
ATTORNEYS FEES AND COSTS The prevailing party in any action between the parties, including arbitration proceedings, arising out of or relating to this Agreement shall be entitled to recover his reasonable attorney’s fees and costs, up to an amount not to exceed $2500.
ENTIRE AGREEMENT. This agreement constitutes the complete agreement between Lessor and Lessee and sets forth the obligations of the parties to each other. Any oral agreements or representations respecting the Property not expressly set forth in this instrument are null and void. All prior negotiations between the parties are included in this agreement. This agreement may not be amended, modified, or changed, except in a writing signed by Lessor and Lessee.
All adult guests must be over age 21. Absolutely No Smoking inside the home. If smoking occurs inside, a charge of up to $500 for additional cleaning will be charged to the Guest via Airbnb's resolution tool.
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Toronto transplant living in the great city of downtown Los Angeles trying to live life to its fullest! Love meeting new people and satisfying my insatiable wanderlust as much as life will permit!