Great check-in experience93% of recent guests gave this home’s check-in process a 5-star rating.
Great location93% of recent guests gave this home’s location a 5-star rating.
New 1 bedroom with double size bed+ 1 sofa bed, 1 bathroom, surface of 50 m2, common swimming pool, located at only 100 meters from Jungceylon shopping center, 100 meters from banzaam market, 200 meters from bangla road and 400 m from the beach.
Free parking on premises
Check-in is anytime after 3PM
Check out by 11AM
Building and facilities are great, however the room is due for a bit of a referb - bed, couch, pillows linen etc need replacing, room needs a good clean to
Response from Yves:
We are very delighted to know that our guests find our building and facilities great. Our furniture including are only expected to be new if the property is also newly published for occupancy. Otherwise if it's an existing property, as all other property listings in Airbnb, the furniture would also be pre existing and used as well. Although we do ensure that all our furniture are presentable, clean and of great working condition for every time a guest would check in. We will surely inform the owner of this property about the review and assure our guest that we’ll have this taken care of. We take all feedback seriously and will use this to continue to better our services for all our guests and we hope this helps address the concerns posted in this review and we hope to see Scott back in Phuket soon.
We have a great stay and times at the apartment. Utilities provided most especially hangers which has plenty. The only thing missing is the hair dryer which it would be perfect if it's provided as well. Also the air conditioning in the room not working properly and hot all the ti…
Response from Yves:
We are glad that Chun enjoyed his stay. During the check in, we always provide a specific number and email to text / call in case of any issue happening in the property in order to act and solve it as quick as possible. Unfortunately, we did not receive any notification during their stay about the A/C not working properly nor the need of a hairdryer, we could have delivered one the same day. Regarding the A/C, we have repaired it and it is working perfectly. We will be happy to see Chun back in Phuket again.
We have more than 17 years experience in tourism & hotel management in Europe and Thailand. Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour
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