Self check-inEasily check yourself in with the lockbox.
Sparkling clean8 recent guests have said that this home was sparkling clean.
Great location94% of recent guests gave this home’s location a 5-star rating.
Beautifully decorated, spacious, very relaxing and peaceful home.
Free parking on premises
Laptop friendly workspace
1 queen bed
1 queen bed
1 sofa bed, 1 couch
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Self check-in with lockbox
Step-free access to the bedroom
Wide clearance to bed
This home is gorgeous and well cared for. We had such a lovely and relaxing time by the pool! It was a perfect place to meet up with family. We received quick responses and good communication from our host. Very wonderful stay.
It is a beautiful home. Beautiful artwork. Many items needed some attention, the patio furniture collapsed on two of our guests. They were apparently unaware it needed repair. The door handle came off every time the front door was opened. The pool is beautiful and large but nee…
Response from Cielo:
Susan, Thank you for your feedback. I am sorry about the cleaning crew knocking the door 15 minutes early than they were supposed to do. l talked to their manager, he was also very apologetic. Also, we are not able to make last minute check out changes due to the tight schedule of summer time. Understandably these type of requests happens and l try to accommodate as much as l can m, but it needs to be communicated ahead of time, not a few hours before your check out. One of the sun-beds apparently was damaged by the previous guest, we did not know, and it is taken care of. The striped French hammock chair is not at all broken, it turns out you did not know how to use it. But your feedback includes my whole patio furniture. The part regarding the pool gives the impression of as if we did not fix the pool as soon as we noticed the problem and you sound like it still needs to be fixed.... By the time you came back from your hiking it was fixed and ready to use, it was fixed within a few hours of noticing the problem. The handle of the door never comes off the way you wrote in your feedback, my sister has explained that to you. This is the way it functions. We brought a handyman many times it jot fixable, but it is not broken either, it locks and unlocks perfectly, l wouldn’t feel safe leaving my home with a broken lock. I am sorry your stay was disappointing. Thank you. Best,
Cielo is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Love traveling, and fine arts.
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Languages: English, Türkçe
Response rate: 100%
Response time: within an hour
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