The house is nice and quaint and had everything that we needed for our 6 day visit. The front and back yards were great spaces, especially for my toddler to run around. It was also great having the nursery with a toddler bed. We arrived at 9 pm, so it was dark and a little difficult getting in, but that worked out fine. The location is great and in walking distance to coffee, In-N-Out, a natural foods grocery, and a lot of restaurants. Sophia is very nice and tried her best to be accommodating from afar, though she was travelling and was only able to communicate via email, sometimes with a delay. Overall we rate the experience as good.
There were two main drawbacks to the rental. Though we had booked four months before our trip, it was not until a week before our arrival that at my request Sophia sent me House Instructions which included a number of chores that we were expected to do during our stay, like water plants, water the lawn, feed the fish and sort the mail. AirBNB confirmed to me that we were under no obligation to do manual labor during our stay, but we agreed to do an abridged version of the tasks. Sophia was understanding to my concern that I would have liked to have known about these tasks during booking, but this whole experience added a level of stress we would not have preferred.
The second issue is that the AC doesn't work, which we learned the hard way. Our first full day there we came back in the afternoon for my daughter's nap and it was 84 degrees in the house. After turning on the central AC the temperature went up to 89 degrees. At that point we just had to leave and we drove my daughter around so she could sleep. It took a while for Sophia to respond by email, and all she could offer was for a neighbor to bring in a loud, industrial fan, which really wasn't a viable solution for us. My husband ended up having to go buy fans from Target that evening so we could all sleep as the open windows did not provide any relief.
After a rough start, everything ended up fine, and overall we enjoyed our stay, but would have preferred to not have had to deal with these issues.