1. Airbnb is not illegal anywhere in Toronto, but actually not well accepted in any condominiums like in a lot of cities and that’s exactly what I told you.
2. The pool is actually on the rooftop of the same building, but the access is next door as it is also a bar & a restaurant which is mentioned in my listing as well as the pricing to use the pool. The access is free, not the pool use and towel services.
3. On top of that I even nicely offer you to refund you totally and to reserve at the hotel next door and you said « No, we love your place, but please send us 120$ ». You actually wanted the service of an 5 Stars Hotel, by paying the third of the price! Next time read the listing properly and don’t make false accusations to get funds for you personal enjoyment!