1 bedroom apartment in a secure building in the heart of London (3 minutes walk to Gloucester Road tube station). Steps away from Hyde Park, the Royal Albert Hall and plenty of museums.
Laptop friendly workspace
1 king bed
1 sofa bed
Not suitable for pets
No parties or events
Check-in time is 3PM - 10PM
Check out by 11AM
Death by a thousand cuts here. Check in took 15 minutes and two phone calls because of host incompetence. The paper goods were very sparse and we ran out fast and had to buy our own. Host said she would pay but didn’t, when we didn’t have receipts for 6 pounds worth. Silverware s…
Response from Elodie:
Dear Brian - I do not find your review fair, especially after we allowed you to have an early check in and a late check out compared to the agreed times on my listing. I sent you a number of messages during your stay to check if everything was comfortable, yet I did not receive a single response. Regarding the paper goods, these are provided in the apartment and if you need more, we ask you to buy this and we will reimburse the money when we receive a receipt - it is a very easy procedure and no-one would be able to refund you without a valid receipt and proof of purchase - no matter what amount is spent. Thank you for letting us know about the silverware, we will make sure we add some more.
Elodie is a SuperhostSuperhost are experienced, highly rated hosts who are commited to providing great stays for guests.
Friendly and helpful, I will try my best to make your stay as fun, convenient and enjoyable as possible!
Languages: English, Français
Response rate: 100%
Response time: within an hour
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