Self check-inEasily check yourself in with the smartlock.
Lovely 2 bedroom unit in a historic building .
In the heart of Old Town , next to the beautiful Italian Restaurant.
Laptop friendly workspace
1 queen bed
1 single bed
1 sofa bed
Not suitable for infants (under 2 years)
Check-in is anytime after 3PM
Check out by 11AM
Self check-in with smart lock
DO NOT BOOK THIS PLACE. This absolute nightmare of a rental ruined our entire trip to Chicago and cost us an exorbitant amount in flight changing fees when we had to fly home because there was nowhere else to stay. I never want anyone else to have to go through what we went throu…
Response from Tj:
Guest checked in around 3 pm middle of the day and some other questions except AC . We had ongoing communication throughout the day until around 9 pm at night guest had AC problem ( I don’t know how guest didn’t mentioned any AC problem since her entrance of the unit , bc it was 85 F outside . As guest stated We were informed that by the guest at night time that AC was not working and we responded to guest as quick as possible . I set up maintenance for next day between noon -2 pm .at the main time Since Chicago was too hot and humid I suggested guest to booked somewhere if she does not want to stay and contacted with Airbnb . Airbnb representatives said they will relocate her another place and I thought issue was resolved. Guest did not even reached me and I found that out she stayed that night and left next morning even if I was informed other way around . She must be upset that Airbnb could not for her another place and she started complaining other stuff which never was brought to our attention. . Regards to cleaning complain!! My cleaning team always sends me a pictures right after they complete the cleaning. I have revived the photos around 1 pm before guest checked in . I requested the pictures from the the guest of the place was dirty as she stated . She never submitted to me not Airbnb . This is an old apartment , because of the age of apartment it will never look shiny as rehabbed apartment units . That’s why we offer much better price than our other unit . This unit price is the same our studio apartment In Our same bulding which are the ones newer and rehabbed . But pictures are exactly same which was taken from The unit . If you look at the pictures you can simply see unit appliances are not new . Anyway I was informed that guest could t find any place in her budget and fliers back to her home town . Because at this tome around the year there is almost nothing available in that price range for two - three bed apartment . Living room has pull out sofa as well . If she did not like the second bed she could simply use pull out sofa which is queen size . We offered what we supposed to offer and returned her money and fixed the AC next day . Our current guest has no issue and we GOT 5 start from our recent guest . I hope people could be fair enough and not let their anger damage other people ‘s hard work . This place is middle of old town , great location , with bars and restaurants, 2 block to Lincoln park and 4 block to Lake Michigan and magnificent mile .
Languages: English, Türkçe
Response rate: 100%
Response time: within an hour
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