Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean4 recent guests have said that this home was sparkling clean.
Décor coastal theme and cosy. One minute to golf club 10 minute walk to beach. 5 minute walk to shopping centre. Our name is MOUNTAIN VIEW RETREAT
as it has the best views of Mt Coolum which has a tourist track to top.
Free parking on premises
Laptop friendly workspace
1 queen bed
1 sofa bed
Not safe or suitable for children (2-12 years) - pool area unless supervised
Not suitable for pets
No parties or events
Check-in time is 2PM - 6PM
Check out by 10AM
Response from Ross:
Hello Dee I am extremely upset that you had such a negative experience. It was sad that you didn't let me know when asked that there were any problems as I would have immediately addressed any issues. Although this is our first Air bnb hosting we have had guests (friends and family) over the past ten years and have never had spider sightings except outside in the garden so your experience was very unfortunate to say the very least. For your information the premises were fumigated one week before your arrival and we are having this re-done prior to further guests to make doubly sure. We apologize that your stay was not as enjoyable as we would have wanted. Kind regards, Ross
Response rate: 100%
Response time: within a day
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