North of the city, in the tranquil part of the Island, this cottage on 'Turtle Beach' is a wonderful place for your dream vacation. The Barrier Reef that shields the island is just off shore and provides calm waters for you to relax beside...
Check-in is anytime after 3PM
Check out by 11AM
Just spent 8 days here. There’s good and bad news. THE BAD: The first thing we told Brian was that we were two middle age couples. The property is advertised as accommodating 4. It’s “okay” for two, very difficult for 4. The bedroom has a comfortable queen-size bed. The secon…
Response from Brian:
First of all thank you for your positive comments. Our goal is to address all complaints immediately and make our guests as comfortable as possible. Please keep in mind that David did in fact set you up with all the additional items (cookware,dishes,towels,bed mattress) you requested while you were with us. We have since bought additional items such as pots, pans, plates, towels and hangers to ensure that groups of 4 will be more comfortable in either unit. Boats are rare but you do have to watch for them if you are swimming. We have just purchased a kayak for the property; and, as you mentioned, David did arrange kayaks for you while you stayed with us. Some people find pull out fouton couches uncomfortable and we did warn you in advance that it might be an issue. We have since inspected the microwave and oven and didn't find any issues with them but we have replaced the toaster. The drawer and the swing have been fixed. I cannot stress this enough: If you have issues or concerns address them to any of the staff or myself (via phone or email) immediately so that we can fix them for you as soon as possible. In the small town of San Pedro, household items can sometimes be difficult to find but we always do our best to find at least something to help make your stay more comfortable (like the foam mattress) as soon as we hear of a problem. Salt water that is in the air can play havoc with batteries, so we are sorry you had an issue with the safe batteries and we do have spare batteries on site if you had asked David the caretaker.
We are Canadian expats that fell in love with beautiful Ambergris Caye Belize and all that Island life has to offer. Please contact me if you have any questions or if you would like to book one of our properties.
Response rate: 100%
Response time: within an hour
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