Aloha Alexander: Thank you so much for your review. The room should normally have a small bar soap, shampoo and body wash. I apologize I was not made aware of your additional needs, as it would have been my pleasure to easily drop off those items. We hope you can return again soon, and are happy you had a pleasant, private stay with us in the Plumeria Room. Mahalo, Tanaz
**For all our valued guests, please note that the Plumeria Room is the only one with a firm mattress. If you need a firm mattress, please be sure to select only the Plumeria Room. Other mattresses are plush pillowtop. Thank you Alexander for pointing that out for everybody.