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Cassamia, Luxury Villa, 5 bdrm Jimbaran, Bali

Lucas User Profile
Lucas

Cassamia, Luxury Villa, 5 bdrm Jimbaran, Bali

14 guests
6 bedrooms
7 beds
5.5 baths
14 guests
6 bedrooms
7 beds
5.5 baths
HOME HIGHLIGHTS
Sparkling clean2 recent guests have said that this home was sparkling clean.
WasherThis is one of few homes in this area that has this feature.
Self check-inYou can easily check in with the doorman.

Enjoy a relaxing stay at Villa CassaMia, a stunning 2-storey luxury villa located in Jimbaran, 10 minutes from Airport, 100 meters from the beach. The newly built villa with 5 master bedrooms plus kids room.

Amenities

Kitchen
Wifi
Iron
Dryer
Free parking on premises
Washer

Sleeping arrangements

Bedroom 1
1 double bed
Bedroom 2
1 double bed
Bedroom 3
1 double bed
Bedroom 4
1 double bed
Bedroom 5
1 queen bed
Bedroom 6
2 single beds

House Rules

Check-in is anytime after 2PM
Check out by 12PM (noon)
Self check-in with building staff

Accessibility

Wide doorway to the home’s entrance
Well-lit path to entrance

Availability

11 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Yemima User Profile
Yemima
June 2018
This place and facilities is nice but the villa manager doest not deserve superhost status. The check in process was the worst ever!!!!!!! We understood that we could use the place for 16 people but we were asked to pay more when we showed up because we were more than 10 people…
Lucas User Profile
Response from Lucas:
I'm sorry Yemima but there was a communication error. For some reason when i gave you a special rate it was only meant to be for 10 people without breakfast, however Airbnb automatically calculated the rate for 16 people including breakfast. I did not receive this information from Airbnb, however as you had a confirmation note we accepted the rate you had. We have since clarified the booking process with Airbnb. So you ended up having 16 people stay and getting breakfast included for the same rate of 10 people with no breakfast. Our mistake but understand you got a very good deal. Our manager was a bit confused and there is no excuse for her to argue. I apologize for that. Unfortunately through this incident she has left the villa after 5 years of nothing but positive reviews. We have changed the Villa Manager and the Airbnb booking process. I would also like to point out in your personal views you mentioned , "Your place is very nice and spacious for 16 people! We really had a great time." So apart from the check in process everything was great. I would like to also suggest for you in the future that you communicate better when you make your bookings to avoid communication breakdown. We requested many times via email on how many kids and adults there would be. The villa is set up for 10 Adults, 4 -6 kids. All you mentioned was 3 families and 2 grandparents and just arrived. You can see by our email communication we were trying to be helpful but you were purposely vague. To me this is you trying to abuse our system. Again sorry for this issue as this is the first bad review we have had in 5 years. We will make sure our booking system is clearer so people like you cant take advantage of it.
June 2018
Matthew User Profile
Matthew
April 2018
Lucas and Ari were amazing host. Sadly in Bali, Indonesia alot of Villa's are thinking they are hotels or resorts where many unnecessary rules and regulations are made and they ask that anything taken is taxed at 21%. This is a Villa that DOES NOT do that so for that reason 10 …
Tom User Profile
Tom
March 2018
We have been to Bali a dozen times and stayed in many different locations. We always knew Jimbaran to be an upscale and beautiful area on the sunset side of the island. We were not disappointed in the Villa or the facilities. The grounds are very large and allowed both families w…
Anna User Profile
Anna
March 2018
this villa was great!!!
中琛 User Profile
中琛
November 2017
Everything is wonderful in this place. My friend and I had a really great experience in Villa Cassamia. All the staffs in villa are very kind. Thanks for your service. I highly recommend everybody to come.
Rob User Profile
Rob
October 2017
An absolutely sensational place to spend some down time. We were here with 4 adults and 4 small kids, but never felt we were living out of each other's pockets. Place looks exactly as described. Very central and easy to get around.
Pollyanna User Profile
Pollyanna
August 2017
We had a great stay at CassaMia. The house is huge, spacious and an excellent choice for groups. All the bedrooms were really large and the living space was airy, open and comfortable. We had a couple of staff to assist who made pancakes and eggs every morning and cooked lots o…

Hosted by Lucas

SingaporeJoined in May 2014
Lucas User Profile
12 Reviews
Verified
manager
Response rate: 90%
Response time: within a day
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