Bright spacious three bed apartment near the beach and mountains in Praia da Rocha. 5 minute walk from Beach & Amenities. WiFi & Satellite TV. Large ( 50 sq metre ) private terrace. Low rise building (three floors). Sleeps six - eight people.
1 king bed
2 single beds
2 single beds
Not suitable for pets
No parties or events
Check-in time is 4PM - 9PM
Check out by 11AM
The Praia do Rocha is within walking distance. There is a late arrival fee (20 EUR) not indicated in the conditions displayed on the website.
Response from Roisin:
I did not make Izabela aware of a late check in charge ( after 11 pm) as it did not apply to her at the time of making the reservation. Izabela and her group were supposed to arrive at 5 pm, and did not arrive until 12.30 am. We do have a keybox outside the door, but we prefer to welcome guests personally to our apartment. When Izabela announced the possibility of her late arrival, it was not practical to start sending directions/codes etc while she was driving. The group were asked to pay E20 to the caretaker as a goodwill gesture to someone who had cancelled her plans for the night, to facilitate their late arrival. In this context, it is maybe a little disingenuous to complain about it. I have explained all of this to Izabela, and also told her that guests are made aware of a late arrival fee at the time of booking, if it applies to them. Arriving 7.5 hours after the agreed arrival time is not normal ! I am surprised that you mention dust in your review, as you did not communicate that to either of us while you were staying at the apartment. If you had done so, it would have been investigated and rectified immediatley. My caretaker and I go to great trouble to ensure that the apartment is always very clean, and have often been complimented on our high standards.
We had an amazing time and stay. This is a great location, very spacious flat with easy access to the beautiful beaches and delicious restaurants. Convenience we were able to check in early and made the most of a mini vacation. Absolutely would love to rent this apartment agai…
The host canceled this reservation 69 days before arrival. This is an automated posting.
Response from Roisin:
I have apologised profusely to Terrie. The dates she requested were not available. However, the pre approval button was clicked in error. As soon as I realised that a mistake had been made, I mailed Terrie immediatley to explain and apologise. I then cancelled the Booking with Airbnb so that Terrie could receive a full refund. This all happened within a few hours of Terries initial inquiry, so hopefully, she was not inconvenienced too much. Terrie has since mailed me to say she understands that an error was made.
La corta estancia en el apartamento de Roisin ha sido estupenda. Piso muy amplio, luminoso y con una gran terraza de la que disfrutar con tiempo bueno. Cerca de la playa y fotos muy fiables. La comunicación muy fluida. Para repetir.
Its important to me that my guests enjoy my apartment. I will answer any questions you may have, and am happy to recommend restaurants, day trips etc if you wish. I have holidayed in the area regularily over the past 25 years, so I am well acquainted with all it has to offer. I…
Response rate: 100%
Response time: within a day
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