during your stay we have done our best to satisfy all your requirements. Before your arrival we have take clear agreements with your mother about all your needs and we were always at your disposal. Your claims are not correct at all for the reason below:
1 FRIDGE ; it's a new fridge (we purchased new in June 2016) I have assist you for the use and I was ready to replace in case of problems, but you says that problem was solved and not need to be replaced. Now new guest are using the fridge without problems.
2 AC ;if you check the AC is not present and you shoud know this because during your reservation I well informed your mother. In the house there is 3 eletronic-fan and I purchased for you another one to have more air to satisfy your request.
3 POWER CUT; we have a regular 3.5 kwh. but if you use 4 eletric-fan, fridge, 2 boiler, ect probably your consumaption is more than 3.5 KWH .
4 CANNESISA BEACH; in the beach the seaweed cannot be removed because of the norms and protection. You are the first one that called the beach "ugliest" we are not in COSTA SMERALDA but I can assure you that TORRE DELLE STELLE beach is appreciated and well know in Sardinia.
5 CLEANING COSTS you are not informed about the cost of your cleaning ; €50 in the middle of your stay + 150 at your departue because the final clean is more heurs and time to clean well all the house for new guest.
6 PRICE ; I hope you will get a better price for a large house /garden with 5 bedrooms (11 beds) near the beach as you need for your future holidays.
7 AGREMENTS /CLAIMS ; I taken agreements with your mother, trying to satisfy all your needs and assist you during your stay, Your mother appreciated al lot all my efforts and we had about 6/7 calls and many messages, the lady house keeping Dolores was present and all times available to help/assit you. We give you a free bottle of wine anf fresh fruit at your arrival we give you extra bath towel wihtout asking you money, but you did't mentioned . Probably Andrea your needs are too high level. I suggest you to stay at CALA DI VOLPE, or ROMAZZINO for your next holiday so you will have 5 star deluxe services.