We booked a cave room but upon midnight arrival were put in a small streetside room with lots of noise. In the morning, my husband brought this to the host’s attention. The host promised to move us to the cave room that afternoon.
The host suggested we book a private taxi to sightsee the following day. The host said it’d be 300 Lira for a full day or 200 Lira for the half day. We chose half-day, and together made a route map. He called the taxi driver and confirmed for the following morning.
The host was very pushy about other extras. He insisted we take a 4-wheeler around town (we declined). He insisted we go to a “luxury spa” which he couldn’t show us pics of (we declined). He insisted we send Patrick on a balloon ride even though I couldn’t go due to being significantly pregnant (we declined).
After breakfast, we packed up our stuff and, as promised, were moved to a cave room at 3pm, where I started napping.
Three hours later, the host banged on the door. Patrick answered, and the host insisted we move rooms – again! Back upstairs, to a non-cave room! Patrick attempted to refuse but the host insisted, sending the housekeeper in to “help” us pack up our stuff. I was not dressed and she opened the interior curtains/window so that tourists in the lobby could see me plainly. It was surreal. The host said he’d pay for our tour the next day. We packed again and moved again. We had dinner plans so couldn’t contact AirBNB at that time, which later precluded us from getting even a partial refund.
At breakfast, the host approached us. We said 9 was still good for the tour. He started pushing some “short tour,” which we declined, saying we still wanted to stick with the original plan. The host explained that, somehow, his taxi driver “friend” now wanted 350 Lira for the 5 hours due to petrol, but that he would split it with us so we would pay only 175 Lira… for the 200 Lira tour.
Rather than get fleeced, we went down the road and rented a car for 110 Lira and it cost 50 Lira for petrol for the day to do the planned route plus extra. My local friends laughed at the host’s proposed prices.
Not to be deterred by our repeated statements that Patrick would not be taking a balloon ride, the host sent someone to knock on our door until exhaustion the following morning – at 4 AM! He was again trying to sell us on a balloon ride – at 4 AM!
In the morning when we were leaving, the host said he’d cover our airport shuttles and the small bag of laundry we had done. The host refused to issue even a partial refund despite the foregoing.
I cannot recommend this host or hotel at all. There are many better options in Goreme with far better folks.