I was perplexed as to why Doug left us 4 stars when he had so many nice things to say in his review, and this seemed to come out of left field.
So, I asked him in an email, and he said this... that no matter what he rigidly leaves a four star in a place that has a shared bath.....I have to take issue with this since my site is very clear about that and so obviously there is nothing we could have done to get the five star, which most super hosts like to have to maintain their status. A guest is being unfairly critical when they leave a lower rating for something that they accepted in the booking, and which otherwise is fine. Furthermore, Doug and Joanne were here often during the day when no other guest was here to compete with their use of the entire house, which according to his critique, would not fail Doug's exacting (Website hidden by Airbnb) for other hosts out there, please know this before accepting this couple as guests........
"I have developed my own system of doing reviews. I consider several things ~ quality of toilet paper, quality of towels and such, tissues available, etc. One thing that is a big plus to us is a private bath. Without a private bath, my maximum rating is 4 stars. I gave you my highest rating for a B&B without a private bath and followed that with my online feedback.
This is a rating system that I use consistently at all of the places we stay in. You and Pat were great folks and we would love to have you for neighbors!