Lucia was extremely nice and made us feel very welcome. She gave us some advice about the local area and recommended activities for us to do. Lucia was always available on the phone and responded to queries with prompt. The villa is a beautiful family home, with 4 actual rooms and a games room with a sofa bed, which we used as a 5th room. The villa was perfect for our group of 3 small families with children. The pool is not huge, but was enough for the kids to want to spent their whole time in there with inflatables. The location of the villa is perfect as it is away from the touristy areas, but close enough to the airport, beaches, and main tourist areas to visit. There is a local supermarket, restaurants and buses to the beach and other parts of the island. At the end of our trip, we had issues trying to get a taxi to the airport (I strongly recommend either booking one before you arrive or prepare to get the bus to the airport) so Lucia kindly took half of us with our luggage, whilst the others took the bus. This was above and beyond our expectations and we are ever so grateful for her hospitality. I would 100% return to Ibiza and would stay here again.