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Dining area and open kitchenOpen kitchen
Entire apartment

Genziana

Marco

Genziana

6 guests
3 bedrooms
5 beds
1 bath
6 guests
3 bedrooms
5 beds
1 bath

Free ski pass included for bookings for the periods 01.12.18 till 22.12.18 and 06.04.19 till 27.04.19

Located on the first floor of a beautiful chalet residence, this family-friendly retreat allows groups of 6 to easily unwind and entertain, within the comfort of their very own home!

The charming modernised home features ambient beamed ceilings, an inviting open plan living room with fully-equipped kitchen diner, 3 spacious bedrooms and a lovely balcony and garden.

Amenities

Essentials
Heating
TV
Washer
Wifi
Free parking on premises

Sleeping arrangements

Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds

House Rules

No smoking
Not suitable for pets
Check-in is anytime after 4PM
Check out by 10AM

Availability

7 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Tomas User Profile
Tomas
March 2018
It was a good place, close to the slopes and Marco was really helpful!
Romana User Profile
Romana
January 2018
Marco, the host, is very friendly and professional. The apt looks better than the pics and it has an extra toilet at the floor which was not mentioned in the descrption. It also has a locker room downstairs very good to keep the sporting equipment.
Olof User Profile
Olof
January 2018
Excellent host
Ola User Profile
Ola
April 2017
Place is perfect for those who would like to have peace and quiet but still have the closeness to the city center (shops, restaurants etc). Great view on the valley and city from the balcony.
Marcello User Profile
Marcello
December 2016
Please don't book this accommodation, the owner will make you hate your holiday. We met the agent at a coffee shop about 1 km walk from the main bus stop, he called the taxi for us after we met him, who charged 10 Euro for less than 1 minute drive to the unit, after paying so …
Happy Holiday Homes User Profile
Response from Happy Holiday Homes:
Hi Marcello, gosh we are very surprised by your review. We have never had complaints from our previous guests in Genziana. Our resort rep informs us that the welcome spot has never been an issue for guests arriving by bus. Moreso, a taxi service sometimes is offered in the quieter times but it is a courtesy service, nothing more. More so, our resort rep informs us that you knew the cost of taking the taxi to the apartment and agreed the tariff rate then. So we are at a loss why you never complained at the time, and why it is an issue now for you. When you sent our colleague the photo of the broken bed the owner came promptly to take away the broken fixture to mend. It is untrue that she visited you every night. She only came to see if everything was alright on the 1st night and the evening before your departure day. She mentioned that the check out needed to be by 9am, because the tunnel to leave the resort was closing at 10am that day. She was advising you to do. Perhaps you were unable to understand her Italian. We further understand that no complaint was made regarding the noise. Guests normally ski all day so any dog in the apartment would make some noise. Our resort rep also has informed us that you left Genziana in a very dirty and unacceptable way; with lots of rubbish everywhere. This was not in the house rules and we expect our guests to leave every self-catering apartment in the way they found it. Again, we provided contact details for our resort rep on your arrival instructions and Welecome pack. So we are confused as to why you did not contact them during your stay but only after. With this angry review and a very high unfair refund request. We would advise hosts against this guest. What they say and what the actual experience has been are two very different things. Thank you.
December 2016
Tetiana User Profile
Tetiana
March 2016
Good apartment, clean, cozy, equipped with everything that needed.
Magnus User Profile
Magnus
February 2018
Mycket lugnt läge, lite utanför centrum. Nära skidbuss på bästa tänkbara ställe. I alla fall på morgonen då bussen alltid bar tom. Rymlig lägenhet med tre bra sovrum. Lite lyhört är det. Sov på ovanvåningen och där kunde man höra grannen snarka på nätterna. Köket var inte topputr…

This host has 16 reviews for other properties.

View other reviews

Hosted by Marco

Livigno, ItalyJoined in July 2017
Marco User Profile
23 Reviews
Happy Holiday Homes is a professional rental marketing company based in Lugano Switzerland. We have properties on Lake Como, Lake Maggiore, Lake Lugano (IT & CH) and many more locations. One of our experienced team has personally viewed every property and we have local proper…
Languages: Deutsch, English, Français, Italiano, Nederlands
Response rate: 100%
Response time: within an hour
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