Sparkling clean2 recent guests have said that this home was sparkling clean.
july and august minimum 3 weeks rental.
1 double bed
1 sofa bed
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 11AM
To be honest, we had very mixed feelings on our stay here. There was a lot of mould in the shower and it had quite a strong damp smell after use. The surround sound speakers in the living room don't work, neither did the dryer - which was something we were looking forward to espe…
Response from Eleonora:
Dear Crystal, I'm surprised reading this review for several reasons. We had a long interaction by phone and I came 2 times to the apartment to speed up the heating as you requested and you never mentioned the damp in the shower, the smell and the table clothes. I would like to underline that the tablecloths are inside the living room shelter together with red wines glasses and other kitchen cloths and the heating was perfectly working because when you called me it was at 24 degrees.When I came you were wearing short sleaves and your boyfriend too. In Rome it is not allowed to go over 21 ( sometimes due to pollution is blocked at 18 degrees) but I speed it up to 28 because you said you felt cold. In the advertising it is written "central heating" which means that you can't decide by yourself to have 28 degrees all day long like all the private apartment in Rome but I did it on your request. The A/C it is perfectly working as a cooling system and not on heating. In this case it was only to be switched to off and then on again because maybe you had pressed the button too many times and blocked it. So it was easy to make it work again when you asked me. The plumber came 1 week ago to check everything and if you have told me about the smell I could have not payed him and called again. I don't provided dishwasher soap or coffe because when you rent a house you usually have toilet paper and not more. In this case I have left you pasta, tomato sauce, salt and sugar, tea bags, rubbish bags, shampoo and bodywash, conditioner and a very nice bottle of red wine which is really more then I should provide. I'm sorry for you it was not enough. In my advertising you don't have a dryer because in Rome we use to hang out clothes. I'm sorry you didn't have nice weather that in Rome is an exception. The surround speakers was broken by one of the guests and are not mentioned in advertising for this reason. I have left them only because are inside the walls and it is very difficult to remove. Besides, to receive your parcel, you wrote with painting on the bell outside the main gate which caused me little problems with the condo management. I would have appreciate that you asked me about it. Anyway I hope you had a nice time in Rome.
Languages: English, Italiano
Response rate: 100%
Response time: within an hour
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