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BEACH SIDE STUDIO NEAR DOWTOWN

Robert User Profile
Robert

BEACH SIDE STUDIO NEAR DOWTOWN

5 guests
Studio
3 beds
1 bath
5 guests
Studio
3 beds
1 bath

THIS BEACH SIDE STUDIO IS 5 MINUTES TO DOWTOWN COCO

Amenities

Air conditioning
Cable TV
Dryer
Essentials
TV
Washer

House Rules

Check-in is anytime after 2PM
Check out by 12PM (noon)

Availability

3 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Roberto User Profile
Roberto
June 2017
Great place to stay in. Everyone is so nice
Robert User Profile
Response from Robert:
Thank you , Roberto for the positive review . We were quite busy during the IronMan Triathlon race and I did not get to meet you . My staff said that you were a very polite man and the mangement there said you were respectful and got along well with the other tenants and owners in the complex . I really appreciate when a guest can govern themselves as you did and even though the complex was at full capacity all went well there . Sincerely Robert
June 2017
Carolina User Profile
Carolina
April 2017
Very bad attention. We had no towels, we had to go and buy toilet paper since we had no service at all and we were charged for that. No one cleaned our room and we had to stay with our garbage during our stay. Bathroom sink never worked it was full of hairs and we had to wash our…
Robert User Profile
Response from Robert:
We thank all guests for writing truthful reviews and appreciate the opportunity to respond to guests that have had a negative experience. In order to help future guests to have a positive experience we try to make suggestions that will benefit them . 1/The room was perfectly cleaned by professional maids upon these guests arrival .I inspected the unit prior to their arrival and all was in place and in order . There is no room service or late night deliveries of paper products , soaps or shampoos. I think these guests expected daily room service that is available upon request at guests expense .The room was left by them filthy and food was left on the table and they lost the keys . They should have asked and paid for room service in order to keep the place clEan or there is a broom ,mop ,dust pan , cleaning products and additional trash bags in the unit . Most guest clean up after themselves very nicely and normally there is no issues with lost keys and poorly kept beachside studios . 2/ There are trash receptacles at every complex for recycling and trash . These guests must not have had any communication with other guests or the onsite management there . They also did not call or email me on AIRBNB . My response rate is very high and my phone is on from 6 am to 9 pm .We also have a full maid staff daily . 3/The sink di run slowly and the guests were informed of this during their orientation . 4/All ac units have controls and turning off the a/c is an easy option .
April 2017
Lili Y Luis User Profile
Lili Y Luis
April 2017
Muchas gracias, todo estuvo muy bien! Disfrutamos mucho el lugar y la piscina, todo muy lindo!

This host has 323 reviews for other properties.

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Hosted by Robert

Guanacaste, Costa RicaJoined in April 2010
Robert User Profile
329 Reviews
Verified
I live in Costa Rica and like to visit other hosts in different countries . I meet with my family who take cruise ships to large ports . When my family arrives at any port I will be contacting other Airbnb hosts to enjoy your area a day or two .. I love watching wildlife ,…
Languages: English, Español
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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