Ground floor apartment, suitable for disabled, with private garden, equipped with outside furniture. Sitting/dining room with kitchenette, two double bedrooms, bathroom with shower.
Free parking on premises
Laptop friendly workspace
No parties or events
Check-in time is flexible
Check out by 10AM
The house is estrategally emplaced in toscana to visit cities, towns and beachs. We found some unexpected issues at arrival to house. The apartment didnt had essentials elements that we had in other apartments reserved by airbnb, like salt, oil, sugar to cook, napkins, not enoug…
Response from J:
To be honest I’m quite embittered for the review. Ability in weighing strengths and weaknesses is hallmark of good judgement. Related to 'unexpected issue': 1 - I did not find in airbnb T&C where I set ‘supply of salt and oil'. This is a country farm, there’s all of sort of things. I assume you'd let me know if you needed anything. 2 - I asked before the arrival if there was anything you needed. It cost me anything; 3 - Where's the 'issue' since you checked-out after dinner and you got all you need in few hours; Other issue: I have apartments with oven and dishwasher. It depends on the reservation. In the description I wrote ‘kitchenette‘ and in the ‘Services Area’ I did not flag (for dishwasher) & ‘things’ that we can provide without any charge. About Wi-Fi. We had problems with the internet provider during the last year: (must consider where we are) the area is not reached by cable... We switched to another company and we bought an extender in order to guarantee a better signal at least in the common area. Well , we'll try to enhance it. Anyway even if this reviews is 'unexpected' (assuming we are not perfect) I think you had great time in Toscana and I can confirm you were good-mannered guests..
Response rate: 100%
Response time: within a day
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