You are the first person ever to complain about Rosa, the housekeeper. I would like to remind you that you did not book a hotel, but a private home. As an example breakfast is not included. You did not treat Rosa with respect, and your manners have some room for improvement. Guests are supposed to keep the house clean during the stay. If the cleaning fee is not included, you are supposed to clean the residence before you leave, and I guess you agree that this is a large house. I apology for the problems with the electricity which led to half of the house was without power for almost one day. We did our best to get an electrician as soon as possible. I never heard that it was a problem with the wifi net before now. We have a router below the ceiling in the living room before the master bedroom, which gives signals to the whole house.