Our B & B is located in the beautiful Positano, precisely in the high hamlet of Montepertuso. Our rooms are all well equipped with bath, TV, mini fridge, air conditioning, free Wi-Fi and sea view terrace.
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Il nostro B&B è situato nella splendida Positano, precisamente nella frazione alta di Montepertuso. Le nostre camere sono tutte ben attrezzate di bagno, tv, minifrigo, aria condizionata, Wi-Fi free e terrazzino vista mare.
1 queen bed
Not suitable for pets
Check-in time is 2PM - 8PM
Check out by 11AM
We were arrived at Francesca's place via the path of the gods. Which is an absolute must - simply stunning. Unfortunately there was a huge thunder storm during the day before and we were in the mountains so we weren't able to make our first night stay as a lot of public transport…
Response from Francesca:
Dear Jennie, Thank you for sharing your experience. I am really sorry that our service did not satisfy your expectations. By reading your review I found a lot of incorrect reports, though. So let's go through point by point. First of all, regarding the cancellation policy there are, of course, some conditions and terms to receive money back: you did not mention the fact you wanted cancel (without complying the rules) only few hours before your arrival at our B&B, although I gave you more than one easy options to reach our structure. You wanted come walking along the path of the Gods: so, I warned you that day was really dangerous due to the rain and I gave you the alternative options! It is truth, the public transport was temporarily interrupted, but you did not mention, again, it was interrupted for few hours, then all public buses, taxi were running as usual. We kept in touch via e-mail and I cared of you an entire morning in order to help and solve the situation. The only thing you mentioned was: "We didn't receive any apology", despite I spent time with you giving good solutions. Why and for what should I have apologise? Because of the bad weather? I really did get well this part of your message. Regarding the rest of your review, it concerns a personal feeling and subjective opinion, unfortunately I can do nothing. Best Regards, Il Pertuso B&B.