Hi Brittany, another guest is visiting in the room next to yours for fertility treatment and has a 1 year old. So sorry you were disturbed, we didn't hear a thing...
It would have been wonderful if you'd taken the time to speak to us, so you could have talked through any difficulties you had. We tried knocking once when you were in but had no response, and never saw you again.
We understand that you'd made alternative accommodation arrangements with your friend down the road, and think you were somewhat upset at not being able to cancel your accommodation last minute. Our policy is that within 5 days of check in, there's a 100% cancelation fee. We did happily reduce the nights stay and reduce the costs for you.
Hope greatly, however, if you're ever in the area again that you'll pop in for a cup of tea with us so that we have the opportunity to connect and get to know you.